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Information Technology Service Management Consultant

2 months ago

United Kingdom Trilogy International Full time

Role Description

This is a remote contract role for a Senior ITSM Consultant. The consultant will be responsible for managing IT service management, problem management, IT operations, and service desk functions on a day-to-day basis.

Qualifications

  • Information Technology and IT Service Management skills
  • Experience in Problem Management and IT Operations
  • Service Desk operations knowledge
  • Excellent analytical and problem-solving abilities
  • Strong communication and interpersonal skills
  • ITIL certification is essential

The candidate must be available for 24x7 on-call shifts and have availability during weekends.