Compliance & Audit Officer

3 weeks ago

SouthendOnSea, United Kingdom Hood Group Ltd. Full time

We are currently looking for a Compliance & Audit Officer to enhance our Compliance team. You will deliver expert compliance advice across the company. Your responsibilities will include overseeing audits, managing risks, resolving contract queries, ensuring compliance with data protection laws, and ensuring continuous business operations.


Join us to make a significant impact in maintaining our high standards of compliance.


We are a fast growing, reputable and innovative company with a successful hybrid working style in this digital age. Hood Group is a dynamic, forward thinking customer management business that provides outsourced customer services for well-known UK trusted brands such as John Lewis & Partners, Ticker Insurance to name a couple.


What will I do in the role?


  • Conduct Consumer Duty reviews and support initiatives to achieve favourable outcomes for customers.
  • Develop and oversee internal processes and documentation to ensure compliance with regulatory and data protection standards.
  • Manage administrative tasks related to legal agreements with clients, insurers, and outsource providers.

What do I need?


  • Experience in working a regulated environment, with a familiarity with the FCA’s rules and guidance applicable to general insurance considered beneficial.
  • Strong capability to interpret and apply rules and regulations effectively.
  • A logical and analytical mindset, with an ethical approach to your work and high levels of integrity.
  • Exceptional attention to detail.


Why work for us?


To be part of a fantastic, supportive team with great progression opportunities, with access to the following benefits;


  • “The best job ever“ feeling
  • Christmas Savings Club
  • Social company events, we want you to be part of the Hood Group family
  • Employee Recognition Scheme – Hood Heroes, we celebrate and recognise your contribution to Hood Group
  • We are offering 31 days annual leave (including bank holidays)
  • Employee Assistance Program
  • Incentive of £250 on Refer a friend scheme
  • Private Health Insurance
  • Eye Care Vouchers including discount on glasses
  • Pension Scheme


And there’s more benefits…….


We have a new, modern, airy office based right in the heart of Southend-on-Sea, just off the high street. This is a key part of our hybrid model, having a space where people can work together collaboratively and catch up in person. Whether that’s coming in for training, meetings, workshops or simply coming in to work We offer home working for all staff, whether regularly or occasionally, allowing flexibility and a good work life balance around other commitments and family life.


We will provide your laptop and any other professional equipment required and you will also receive a working from home allowance.

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