Technical Writer

3 weeks ago

Swindon, United Kingdom Edenred PayTech Full time

Technical Writer at Edenred PayTech

Swindon or London - Hybrid


Edenred PayTech, a leading provider of innovative payment solutions, is seeking a talented Technical Writer to join our growing team in Swindon or London, UK. In this exciting role, you'll create and own the clear, concise, and user-friendly technical documentation for our cutting-edge payment solutions


What You'll Do


· Create product playbooks that give a plain English overview of Edenred PayTech’s B2B services, how they work, and the benefits of using them.

· Create other documentation (such as release notes, FAQs, and user manuals) to be part of the product release process.

· Develop, introduce, and communicate guidelines for documentation to ensure all technical information is consistent, correct, and professional.

· Engage with the development team and business stakeholders to ensure relevant documentation is produced.

· Edit and proof-read documentation created by others before publishing.

· Review and maintain existing documentation to ensure it is still correct and up to date.

· Represent and understand end-users to ensure product features are clearly communicated.


What We're Looking For


· A positive attitude and outlook, whilst also being determined, enthusiastic and resilient.

· Highly organised and able to independently drive forward complex documentation and communications systems.

· Demonstrable experience and a passion for communicating complex or technical concepts in a clear way.

· The ability to work with external international clients and third parties in a customer-facing business.

· The ability and enthusiasm to learn new cutting-edge technology.

· Strong investigative and analytical skills, with an attention to detail. Excellent written and verbal communication skills.


What we offer:


· Competitive salary and benefits package

· Opportunity to work on challenging and rewarding projects in a fast-growing industry

· Supportive and collaborative work environment with a strong focus on learning and development

· Work for a company that values its employees and makes a positive impact.


Do you have a knack for making complex information clear and accessible? If you're eager to learn and contribute to the success of our innovative payment solutions, we want to hear from you


We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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