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Sales Design Consultant
2 months ago
Salary - Basic of £35K + Uncapped Commission
This company has a rich history of providing Luxury Bathrooms for more than 45 years, boasting award-winning showrooms in London & the South East. Their collaboration with top designers and suppliers ensures customers receive innovative and sophisticated solutions.
Key Skills and Responsibilities of the Sales Design Consultant
- Personally, greeting the clients upon entry to the showroom; Recommending suitable product ranges to the client as per their specification (dimensions; budget);
- Provide the clients with detailed and accurate quotations Handling payments directly from clients as well as credit/debit card payments;
- Answering the telephones and dealing with any client queries;
Commercial Focus
- To deliver store sales in line with targets to actively sell and promote the company’s products at all times to excel at delivering and growing the brand in the stores local market place
Customer Satisfaction
- To ensure that customer service standards are exceptional at all times
- To always ensure that your selling skills are effective in line with customer expectations
- To ensure that the telephone, internet leads, customer surveys and future delivery reports are delivered in line with company guidelines
- To monitor all customer orders to ensure that 100% customer satisfaction is achieved(through effective backorders)
Personal Attributes
- Excellent People Skills
- Smart personal appearance
- Clear and positive communicator with good negotiation and influencing skills
- Relevant experience with face-to-face customer sales in a similar environment or possesses the underlying traits to fulfil this role.
Education and Qualifications
- A good level of verbal, written and numerical literacy
- Relevant experience in a similar environment would be an advantage
- It is essential applicants have previous sales design experience