Home Sales Consultant

2 weeks ago

Royal Tunbridge Wells, United Kingdom Closs & Hamblin Full time

**Job title: Home Sales Consultant**

**Reports to**: Furnishing Floor Manager

Closs & Hamblin are seeking a Full or Part Time Home Sales Consultant to join their team in Tunbridge Wells and work closely with the store sales team.

The main purpose of the role: To support customers on the design process of new home furnishing by visiting them in their homes from leads generated mainly by the sales floor.
- Basic Salary on £11.00 plus 1.5% commission on all sales won (circa £6-8000 commission per annum)
- 2-5 full days per week
- Training provided
- Staff discount
- Use of company vehicle

We specialise in a wide range of Home Furnishings products; bespoke and ready-made Curtains, Blinds, Shutters, Tracks and Poles.

The values of the business are still, the same as they were when we started; To offer specialist product knowledge and advice to customers, allied by exceptional customer service. We believe the value of our business lies in the competence of our staff and Closs & Hamblin strives to provide an enjoyable and varied place of work.

**Duties and Responsibilities**
- Review Lead Sheets in store and prepare for all calls
- Estimate in the home whenever possible and convert the lead to order
- Be aware of new ranges/sales/promotions. Ensure that price lists and samples are up to date.
- Provide all relevant samples, books and prices required for each visit
- Agree specifications and window treatment/style etc
- Discuss possible budget, timetable and check measurement, track fitting
- Provide value estimate in the home whenever possible
- Fill in all relevant boxes on the measurement chart and sketches where necessary.
- Secure the order by taking a 50% deposit. Provide the customer with a written receipt
- Telephone follow-up within 7 days unless the customer has accepted the order
- Help train and pass on ideas to sales floor
- Assist Floor Manager with displays/room sets and promotion of home selling service.
- Work on the sales floor when not on calls or preparing quotes
- Actively seek new leads, chase old leads and re-quote wherever possible.

**Skills and Experience needed to be the successful Home Sales Consultant**:

- Experience and knowledge within home furnishing, curtains and blinds
- Work well within the team
- Excellent product knowledge
- Enthusiasm and interest in the role.
- Presentable and punctual
- Excellent communication with customers and colleagues
- Full UK driving licence

**Job Types**: Full-time, Part-time, Permanent
Part-time hours: 22.5-37.5 per week

**Salary**: £21,000.00-£28,000.00 per year

**Benefits**:

- Company car
- Company pension
- Employee discount
- Sick pay
- Store discount

Schedule:

- Day shift

Supplemental pay types:

- Bonus scheme
- Commission pay

**Experience**:

- Retail sales: 1 year (preferred)
- Interior Design: 1 year (preferred)

Licence/Certification:

- Drivers Licence (required)

Work Location: In person

Reference ID: Tunbridge Wells Home Sales Consultant FT/PT

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