Senior Business Support Manager

4 weeks ago


London Area, United Kingdom Centre People Appointments Full time

Japanese speaking Senior Business Support Manager

Ref: WL/LS46132


An interactive entertainment company is currently recruiting a Senior Business Support Manager to work in their London office.

In this role, you will be responsible for co-ordinating between their UK office, local European offices and HQ in Japan to ensure effective execution of events, both physical and digital.

The ideal candidate should have strong project management skills, bilingual proficiency in Japanese and English, and experience in the video game industry.

Understanding of Japanese culture and some Japanese skill is essential.


WORK TYPE: Office based (Possibly negotiable)

TYPE: Permanent, full-time

WORKING HOURS: 9:00-17:00 from Monday to Friday

SALARY: up to £65k depending on experience

START: ASAP

LOCATION: London


Senior Business Support Manager Main Responsibilities:

Leading the co-ordination and local execution of events, including real-world exhibition of games at conventions, and online digital events

Being responsible for communication between all relevant team members across their global companies

Developing detailed project plans that outline timelines, milestones, deadlines and resource allocation including budgets when appropriate

Communicating between stakeholders to ensure alignment and address any challenges

Co-ordinating logistics for physical events such as venue selection, vendor management, and technical requirements

Liaising between departments for digital events to set and efficiently follow asset approval, localisation and online streaming schedules

Establishing event KPIs, collating relevant reporting data, and sharing across relevant teams

Continuously gathering, analysing and sharing post-event feedback to inform future project planning and improvements

Managing the Business Services Administrator as part of the Business Services team structure

Liaising with the finance team on reporting requirements

Facilitating visits from internal colleagues, press tours, events and business trips as required

Working proactively as a member of the Business Services team to cooperate with and support the other roles

Performing other duties as assigned by the heads of relevant business divisions or executives


Senior Business Support Manager Ideal Candidate:

Experience with business EN/JP & JP/EN translation

5+ years’ experience in the video game industry essential, ideally at a Japanese development studio in a bilingual role

Educated to bachelor’s degree level, or similarly qualified by experience and ability

Totally fluent in Japanese language

Excellent spoken and written English language skills

Demonstrable project management skills essential

Experience in setup and installation of console and PC equipment for events, including build handling, an advantage

Excellent working knowledge of Microsoft Office (Word/Excel and PowerPoint)

Able to demonstrate the ability to negotiate with various parties to bring about win-win situations

Experience managing direct reports an advantage but not essential


** All applicants for the Senior Business Support Manager must have the right to work in the country as the Company is not able to offer visa support.


If your application is successful, you will be contacted within two business days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs.


----------------------------------------


Japanese speaking シニアビジネスサポートマネジャー

Ref: WL/LS 46132


エンタメ企業が、ロンドンオフィスでシニアビジネスサポートマネジャーを募集しています。

このポジションでは、ロンドン&欧州オフィスと日本本社との連携の経験が求められます。物理的およびデジタルの両方のイベントを効果的に実施するための調整をお任せします。

ビデオゲーム業界での経験があり、高いプロジェクト管理スキルと日本語と英語のバイリンガル能力をお持ちの方を求めています。


―――――――――――――――――――

・応募対象:

  • (O) ビザ: Permanentビザ、Residenceビザ、Spouseビザ、Partnerビザ
  • (△) 業界経験がおありの場合: ワーキングホリデービザ、Graduateビザ
  • (X) 応募不可: Studentビザ、ビザのスポンサーシップが必要な方

・勤務形態: オフィスベース

・ビザサポート: なし

―――――――――――――――――――


【給料】経験に応じて £65kまで検討可

【雇用形態】正社員、フルタイム

【開始時期】決定次第すぐ

【勤務時間】月-金 9:00-17:00

【勤務地】ロンドン


【職務内容】

  • イベントの調整および実施
  • グローバルチーム間のコミュニケーション
  • プロジェクト計画の作成
  • ステークホルダー間の整合性確保
  • イベントのロジスティクス調整
  • デジタルイベントの部門間連携
  • イベントKPIの設定とデータ収集
  • フィードバックの収集・分析
  • ビジネスサービス管理者の管理
  • 財務チームとの報告要件連携
  • 内部同僚やプレスツアーの促進
  • ビジネスサービスチームの支援


【応募要件】

  • ≪必須≫ビジネス翻訳経験(日英、英日)
  • 5年以上のゲーム業界での実務経験(日本の開発スタジオでのバイリンガル業務経験者歓迎)
  • ビジネスレベルの高い日本語力・英語力保持者
  • プロジェクト管理能力があること
  • イベント用機器やPC機器の設定や設置の経験があれば尚可
  • Microsoft Office(Word/ExcelおよびPowerPoint)が問題なく使える方
  • チームメンバー管理経験者優遇


募集国における就労可能なビザをお持ちの方のみご応募可能です。

※ワーキングホリデービザ、卒業ビザ、学生ビザをお持ちの方からのご応募は残念ながら受け付けておりません。(業界経験がおありの場合は除く)



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