Freight & Customs Coordinator

2 weeks ago


London Area, United Kingdom Elite Associates Full time

Elite Associates have partnered with a premium athleisure brand to support on the hire of a Freight & Customs Coordinator to join the team.


Job Summary

We’re looking for a detail-oriented Freight & Customs Coordinator to manage international freight and customs clearance for the brand. You will ensure timely and cost-effective shipping, compliance with regulations, and smooth delivery from suppliers to stores or customers.


Key Responsibilities

  • Freight Coordination: Manage domestic and international shipments, working with freight forwarders, carriers, and customs brokers.
  • Customs Compliance: Ensure compliance with all customs regulations, prepare necessary documentation, and resolve customs-related issues.
  • Customer Support: Coordinate with customer service on delivery updates, resolve shipping delays, and handle returns.
  • Data Management: Maintain accurate shipment and customs records, and generate performance reports.
  • Collaboration: Work with the supply chain and warehouse teams to ensure on-time deliveries and inventory accuracy.


Skills & Qualifications

  • 2+ years of experience in freight or logistics coordination, preferably in fashion or retail.
  • Strong knowledge of international shipping and customs processes.
  • Excellent organisational and communication skills.
  • Proficient in Microsoft Office; experience with logistics software is a plus.
  • Problem-solving and attention to detail.


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