Account Director

2 days ago

Horley, United Kingdom Clearwater People Solutions Ltd Full time

Are you an experienced leader with a track record of managing strategic partnerships and driving business growth? We are seeking an accomplished Account Director to oversee the relationship with key suppliers and lead a high-performing Supplier Account Management team.


As the Account Director you’ll be responsible for building and nurturing strong, long-term relationships with high-value suppliers, ensuring satisfaction with the services provided, and identifying opportunities to expand and strengthen partnerships.


You’ll lead a team of two Strategic Account Managers, ensuring exceptional service delivery while achieving mutual growth objectives.


Key Responsibilities for the Account Director:

  • Oversee the day-to-day operations and development of two Strategic Account Managers.
  • Act as the primary point of contact for high-value suppliers, fostering strong, collaborative partnerships with C-suite executives and decision-makers.
  • Understand supplier business goals and challenges, aligning strategies to meet shared objectives.
  • Develop and implement account strategies to drive revenue growth through upselling, cross-selling, and strategic initiatives.
  • Lead contract renewals, renegotiations, and discussions to achieve mutually beneficial outcomes.
  • Deliver accurate revenue forecasts and track key performance indicators (KPIs) to ensure account success.
  • Represent the business at conferences, exhibitions, and public forums, enhancing brand awareness and promoting services.
  • Ensure supplier retention by proactively addressing challenges and fostering satisfaction.
  • Monitor team performance and actively contribute to a culture of high standards and continuous improvement.


Key skills Account Director:


  • Experience within the utilities industry.
  • Highly organised, with excellent attention to detail and the ability to prioritise effectively.
  • Results-driven, with a commitment to delivering quality work on time.
  • Strong verbal and written communication skills, with an engaging presentation style.
  • Proactive in sharing knowledge and seeking opportunities for personal and team development.
  • Strong analytical and problem-solving abilities.
  • Proficient in Excel, Word, and Outlook.
  • Confident in using internal systems and databases to monitor and track performance.
  • Awareness of industry trends and best practices.


Please apply as directed

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