Account Lead

1 month ago


Leatherhead, United Kingdom Sonia Andrews Full time

Account Lead to join a full-service creative events agency in Leatherhead.


Job purpose:

The Account Lead will be responsible for leading and supporting key pharmaceutical accounts as defined by the business and the performance against key KPI’s and financial targets.


Key responsibilities and accountabilities:

Client/ Account Management

  • Ownership, development & strategic implementation of Key Stakeholder relationship management
  • Supporting Board Director, Account Director & Senior Account Lead in the development & strategic implementation of client retention strategy
  • Development & implementation of new business
  • Development & implementation of amplification service strategy
  • Delivery of all client SLA’s / KPI’s for allocated accounts
  • Ownership, preparation, and timely delivery of stakeholder proposals
  • Ownership and delivery of new client on-boarding initiatives
  • Ownership and delivery of all allocated client business reviews
  • Preparation and delivery of client feedback & case studies (both internally & externally)


Project Management

  • Support on complex projects as determined by Board / Account Director / Snr Account Lead
  • Oversee project management of allocated client projects
  • Joining key project calls and planning meetings as and when required


Budget Reconciliation & Finance Management

  • Joining key project calls and planning meetings as and when required
  • Responsible for client budgets
  • Development of ongoing review of commercials & pricing initiatives
  • Management & delivery of Job Log & Project Management GM targets


Resource Management

  • Management of resource allocation to job
  • Management of direct report holidays
  • Input of timesheet activity on a weekly basis


Please apply with a recent CV


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