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Account Manager

2 months ago

Alfreton, United Kingdom Once Upon A Time Full time

The Account Manager is responsible, and accountable, for the effective and efficient day-to-day management of the client's business. They will be a critical team member in owning and building internal & external relationships and supporting the wider account team.


The role combines organisational discipline, intuition, and assertiveness with outstanding people skills. The role is also about continuously seeking out new opportunities to grow the business while keeping a tight control on budgeting and forecasting.


The marketing & advertising team constantly strives to create and maintain a best in class function with an emphasis on lifetime value and content.


This role is responsible for the project management and delivery of all clients specific projects. Project management will encompass, creative including asset management, 3D, internal/external people management.



Key Responsibilities:

  • Manage the briefing, approval and production of all creative materials, within deadline and ensuring all assets are approved and sit within legal/first party guidelines.
  • Ensure the quality of briefs into the creative and design department is robust, accurate, well thought-through, insightful and inspiring.
  • Support the Client Director in holding regular meetings, setting clear objectives and expectation for service levels.
  • Manage rate cards and communication between parties.
  • Demonstrate strong relationship building skills with both external and internal stakeholders.
  • Instill confidence and demonstrate a pro-active and can do attitude across all areas of the role.
  • Act as the first point of contact for the resolution of queries and potential challenges. Raising and highlighting when appropriate to the CD. Maintain a positive, professional, can-do attitude at all times.
  • Support on ad hoc requirements as required by the account team.
  • Build and nurture effective communication of of creative direction and needs between client's, agencies and all internal departments.
  • Be self-motivated and keep abreast of market/industry trends to ensure you have the knowledge & skills to perform your role effectively.


Key Requirements:

  • You have at least 2 years’ marketing/advertising experience
  • You can strongly & effectively manage relationships while delivering projects to the highest standard
  • A strong creative management experience required, preferably within agency and or/entertainment industry experience
  • A self -starter
  • An excellent eye for detail
  • A proven track record in a similar style of role whether it be client or agency based
  • Flexible and able to remain calm under pressure
  • A strong communicator, able to work with people at all levels outside and within the organisation
  • Solid grounding in Point of Sale
  • Excellent process and project management skills
  • Able to work to deadlines and budgets
  • Excellent written & verbal communication
  • Excellent reporting skills
  • Computer literate and familiar with Word, Excel and PowerPoint