Lift Service Engineer

2 weeks ago

London Area, United Kingdom Mitsubishi Electric Full time

Lift Service Engineer:


Are you looking to build a career within a Global Company with opportunities for growth and development? Do you want to join a company that that is making a difference?


Office Location: Field Based - East/West London


About us:


We, the Mitsubishi Electric Group, contribute to the realisation of a vibrant and sustainable society through continuous technological innovation and ceaseless creativity. "Changes for the Better" represents the Mitsubishi Electric Group’s attitude to "always strive to achieve something better", as we continue to change and grow. Each one of us shares a strong will and passion to continuously aim for change, reinforcing our commitment to creating "an even better tomorrow"


Role summary:


  • Act as an ambassador of Mitsubishi Electric when attending customer sites
  • Manage allocated service route and complete all planned maintenance against agreed schedule
  • Proactively adjust / resolve the issue to help improve the general performance of the lift
  • Provide a summary of work completed to clients and electronically close off worksheets
  • Comply fully with all site H&S requirements
  • Escalate any site issues as they arise, including spare part requirements and shutdown lifts


Key Responsibilities:


  • Timely completion of all planned maintenance activities each week / month
  • Achievement of Call-Out response times for passenger entrapment and normal breakdowns
  • Zero maintenance related insurance items defects
  • Positive client feedback regarding engagement and completion of duties
  • Working within the field service team responsible to the area team leader and to support colleagues in adjacent areas as required / directed
  • To establish effective working relations with the site operations team of all clients within your designated service route
  • The role supportsour contractual serviceclients which coversa very broad range of customers,
  • from large corporate commercial sites to high wealth individuals’ private homes.
  • The role is field based and is the most significant client facing position within the business regarding the day-to-day contact with our clients.
  • Strong and effective service delivery will help ensure we both retain and grow the service portfolio which will support the broader divisional and branch goals.


In return for your commitment, we will offer you some fantastic benefits:


  • Generous annual leave allowance - 25 days per year, plus bank holidays increasing by one day with each year of service until 27 days per year.
  • Flexible Working - we offer a range of flexible working options that include working from home or hybrid working.
  • Pension.
  • Life Assurance.
  • Group Income Protection Scheme.
  • Private Medical, Dental Insurance and a Cash Plan Scheme - Single cover funded by Mitsubishi.
  • Access to Mitsubishi’s very own discount platform.
  • Colleague Referral Scheme.
  • Holiday Buy.
  • Long Service Awards.
  • Cycle to Work Scheme.
  • Sports & Social Club (Recent events such as theatre trips, Ascot, Paintball, The Darts)
  • Employee Assistance Programme including additional services Eldercare & Best Doctors.


Equality and Diversity


As the business environment around Mitsubishi Electric Group is rapidly changing, providing a workplace where employees can work to their full potential regardless of gender or age is essential to business development

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