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Inbound Customer Service Advisor

3 months ago

Oldham, United Kingdom Prescient Recruitment Group Ltd Full time
Inbound Customer Services x3
Full-time, office-based
Temp to Perm
We are recruiting for several customer service, and office professional positions in the North Manchester / Oldham area, all focussed on customer services.
The company is a large national business that employs thousands across the UK. You will be given lots of training and support to do your role in a supportive environment. The company prides itself on having a positive and engaging work culture, winning multiple awards.
* We have immediately available positions with interviews taking place on Friday 23rd August.
* We have inbound customer service-focussed work with some data entry.
* You will be answering customer queries and answering service lead queries.
* The role is Monday - Friday with occasional weekend shifts (Sat or Sunday)
* Working hours are 3 different shifts working, 7.5 hours per day, either between 8 am - 8 pm. There is also some weekend work, working 1 in 3 weekends (days in the week then rota'd off)
* You will receive full training and support from an existing team.
* This is an office-based role, not a hybrid/home-based based.
This role is to start immediately on MONDAY 26th AUGUST on a temp-to-perm basis.
We are looking for reliable people, who have some experience of Contact Centre / Office / Customer Service work experience - we are flexible as it’s more about the person and your 'can-do’ attitude and willingness to learn.
We have long-term temporary contracts or temp to perm contracts available.
Key skills needed:
* Customer services
* Working to targets/deadlines
* Strong written, grammar, and verbal communication
* Problem-solving
* Teamwork
This would suit someone local to Oldham, the starting salary is £11.44 per hour on a 37.5-hour working week.
The Prescient Group will be managing your application by the GDPR and Data Protection Act 2018. If your application is successful we will contact you and manage your data by the guidelines of GDPR. If your application has been unsuccessful we will delete your application within 6 weeks and all records of your data