Sales Administrator
1 month ago
Our client is a construction company who are growing at a rapid rate and is dedicated to maintaining a skilled workforce across the UK. They are committed to excellence, health and safety, and environmentally-friendly practices, setting them apart in the industry.
Company Background:
With offices in the Midlands, North East, North West, Sheffield, South Wales, South East, South West, and Central London, our client serves as a local hub for their professional teams. Their strong focus on in-house training has resulted in an exceptional apprenticeship program that has enriched the careers of more than 45% of their workforce. At their core, they value professionalism, flexibility, and delivering projects on time and within budget.
Role Overview: Contracts/Projects Administrator
As a Contracts/Projects Administrator, you will play a pivotal role in our client''s mission to provide top-notch services and customer satisfaction. Your primary responsibility will be building and maintaining strong relationships with both existing and potential customers. By providing detailed information about their services and assisting customers with their inquiries, you will contribute to their reputation as a trusted partner in the industry.
Main Duties:
Engage with customers, handling their requests and providing comprehensive quotes for our client''s services.
Capture and accurately document customer job briefs and requirements to ensure smooth project execution.
Collaborate with fellow Contract Administrators and Branch Managers to ensure prompt and high-quality responses to customer needs.
Follow up on open quotes, ensuring timely feedback and maintaining productive communication.
Keep track of customer and job records through our client''s Despatch Scheduling Module and CRM management systems.
Necessary Skills, Qualifications, and Experience:
While previous sales experience is desirable, it is not essential for this role.
A background within the Construction industry would be beneficial.
Exceptional communication skills, both written and verbal, to effectively engage with customers.
A commitment to delivering excellent customer service that aligns with our client''s values.
Strong organizational skills with keen attention to detail.
Effective problem-solving abilities to address customer requirements effectively.
Demonstrated ability to listen and work collaboratively with customers.
A team player who can also work independently using their initiative.
All our roles are UK based. When submitting your application to Colossus, please ensure the following
Your CV has your address and postcode.
You also have your correct phone number and email address so we can contact you asap regarding your application.
For confidentiality purposes, please remove any reference contact phone number's and email address details from your CV
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