Improver Engineer Fire Systems

4 weeks ago

Borstal, United Kingdom James Grace Full time
The Improver Engineer is responsible for carrying out system maintenance, fault finding, attend emergency callouts, reactive & minor or extra works to, Automatic Fire, Fire Extinguishing-Gas Suppression and Fire Aspiration Alarm Systems.
Key Responsibilities of the Improver Engineer Fire Systems:
Complete electronic worksheets daily, timesheets weekly and provide weekly mileage/expense claims.

Comply with policies relating to Health, Safety, Security, Environment, and Technical Compliance issues that affect the customer and employees.

Ensure all relevant engineering practices are adhered to - report any inconsistencies to a senior engineer or your service supervisor.

Ensure all jobs, call-out, maintenance or remedial works are attended to where possible, escalate to your supervisor or a senior engineer and the office if delays or difficulties are encountered such as traffic delays/vehicle problems resulting in late/non-attendance (public transport can be used where possible). We must ensure we still meet our clients expectations and advise the client of any alterations/provide an E.T.A and avoid cancellations.

Whilst on site update the site logbooks with details of all work carried out.

To carry out any minor remedial/fault rectification works necessary during any PPM visit, supported by a separate call number and work sheet, and in conjunction with a written instruction/order from the client.

Maintain company issued equipment in good condition and fit for purpose. Report immediately any damaged, stolen or missing company issued equipment to your Service Supervisor.

Assist in the development of trainees, mentoring them in the Senseco working/best practice methods and report good progress or any areas of concern to your Service Supervisor.

Ensure good timekeeping and housekeeping at all times, making sure you are setting the right example.

Carry out all duties in accordance with the Company employee handbook.

Advise your Service Supervisor of progress/concerns on any contract/site you are involved with through telephone updates and followed up with regular email.

Develop and maintain effective Client relationships and assist in gaining future work by relaying leads and survey information to the sales team.

Attend and prepare for engineers meetings when required.

Ensure all systems worked upon are left operational where possible. Escalate urgent and critical problems prior to leaving site. Review alternative solutions, there is a need to be resourceful at all times.

Attend training courses to extend knowledge and skillset of various manufacturers products.
Skills of the Improver Engineer Fire Systems:
To have good organisational and time management skills.

To have good customer facing skills.

To have the ability to work on own initiative with minimum supervision.

To have good verbal and written communication skills

Use initiative and have strong attention to detail considering the life safety industry we operate within.

Ability to communicate with both external and internal customers.
Competencies of the Improver Engineer Fire Systems:
At least 3 years, experience in the fire industry.

Proven ability to install, test, commission and service Fire Alarm Systems and/or Security Systems.

Excellent servicing, diagnostic and fault-finding skills, with the ability to resolve by elimination or technical recommendations.

Computer Literate, good general IT skills including Microsoft Excel and Word.

Understanding and ability of software programming on main line products such i.e. Morley, Advanced, Kentec etc

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