Retail Manager, STORE STORE
3 weeks ago
Help us create a remarkable food business, with warm welcoming shops and a level of personal service and expertise you don’t find elsewhere.
COOK is a pioneering frozen food company, since 1997 we’ve been making remarkable food for your freezer, prepared by hand at our Kitchens in Kent (savoury) and Somerset (puddings) using the same ingredients and techniques you would at home. It means our food looks and tastes homemade maybe even a bit better.
We’re market leaders and (more importantly) our food tastes incredible. We have over 90 shops and a rapidly growing online business.
We believe in business as a force for good in society and have certified as one of the UK’s first B Corporations to help us measure what matters when it comes to our impact on our environment, our people and our community.
Lead our small shop teams who are responsible for delivering a friendly buzz, excellent retailing and remarkable service. You will be responsible for building great relationships with our customers, knowing our food inside out, and leading an excellent retail operation. As well as driving sales you will also be a hands on member of the team, serving customers and replenishing stocks to ensure the best possible sales environment for our customers.
Lead your team to develop their product knowledge so they can advise customers on menu planning and increase sales by talking about upcoming offers, products and promotions.
Deliver all financial targets through your team. We are a food business – make sure the shop always looks immaculate, clean and spotless.
Ensure your team represent the brand at all times through their service, standard of dress and communication with customers.
Review your service levels regularly and plan local marketing where necessary.
Accountable for accurate stock taking every period.
This includes health and safety and daily shop procedures.
Maintain staff records in discipline, sickness and holidays.
Must be experienced in running a successful shop and driving sales.
Excellent Benefits including paid breaks, free food, CookieJar Smart Spending discounts on leading brands, profit share, 30% staff discount and birthdays off and much more.
Ask us about flexible working.
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