Quality and Risk Manager

4 weeks ago

Reading, United Kingdom Circle Health Group Ltd Full time

Quality and Risk Manager
The Circle Reading Hospital
Full Time - Permanent
Salary: Up to £55,000.00 Per year

Circle Reading Hospital is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country.

Circle Health Group is proud to be recognised as one of the UK's top 5 best big companies to work for as well as top 5 to work for in the health and social care sector.

We have an opportunity for a Quality and Risk Manager to join their team of staff in the Senior Management Team. To include the role of complaints manager to drive positive patient experience.

This is a Full time role for 37.5 hours a week. The role holder will be required to cover a flexible shift pattern.

Applicants should meet the following criteria:
  • Qualifications in a Health-related discipline
  • Maths, English GCSE at grades A to C or equivalent functional skills level 2 evidence.
  • Proficient in the use of a PC, including the use of software and systems and intermediate computer literacy in Microsoft Office programs.
  • Demonstrated knowledge of continuous improvement concepts and applications.
  • Demonstrated ability to meet deadlines, schedules, set goals/objectives.
  • Demonstrated high level of interpersonal and communication skills including excellent written and verbal communication skills.
  • Demonstrated ability to operate in an environment of change.
Duties of this role include:
  • To enhance and strengthen the organisation wide quality improvement program in line with the Circle corporate vision, governance framework and operational plan and to ensure the hospital is well prepared to meet external regulatory inspection requirements
  • Working closely with the hospital senior management team to co-ordinate and provide leadership for the operational management of quality assurance and patient safety with the aim of ensuring the provision of high quality safe care
  • Champion and raise awareness of the benefits of effective governance and implement strategies to increase the knowledge of hospital staff of quality processes and regulatory requirements
  • Co-ordinate and further develop the hospital's clinical governance activities, policies and systems.
  • To lead and support the hospital to achieve a good or higher rating for CQC/HIS/HIW regulatory inspections
Salary & Benefits

Circle Health Group is committed to offering competitive starting salaries and access to a wide range of employee benefits, including:
  • 25 days holiday per year + bank holidays, increasing to 30 days with service
  • Private Pension Scheme
  • Private Healthcare Scheme for treatment at our hospitals, covering pre-existing medical conditions
  • Friends & Family Hospital Discounts
  • Family Friendly policies, including enhanced Maternity, Paternity & Adoption pay
  • Non-contributory life insurance
  • Staff engagement hub with access to discounts and extensive rewards and voluntary benefits
  • Access to resources, tools and services to support your wellbeing
  • Employee recognition programmes
  • Industry leading training and development opportunities
...and much more

Circle Health Group is committed to creating a diverse workforce offering inclusive opportunities for all our colleagues. Our definition of diversity goes beyond the established characteristics protected by the Equality Act, as we strive to attract candidates with diverse experiences, backgrounds, identities or expressions, skills, work styles...and more.

Circle Health Group is proud to be a Gold member of the Armed Forces Covenant, and we welcome applications from members of the Armed Forces Community. We are also part of The Valuable 500 and we pride ourselves in being a Disability Confident Employer.

We're passionate about creating an environment where our people can thrive, grow and develop professionally and personally. Our principles and values guide our colleagues to be selfless , compassionate , committed , collaborative , brave , agile , tenacious and creative and are at the core of our purpose and culture.

To find out more about the Circle Health Group Philosophy: #J-18808-Ljbffr

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