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Junior Process Mapper
4 months ago
This is a wide-ranging role across multiple group business areas in which you will be responsible for leading and managing workshops across the organisation and wider industry, supporting our continued growth and improvement. You will be required to identify processes across the organisation to be mapped to the set standard and stored in the Business Process Library.
Process Mapping is still relatively new to the business, and a lot of work has been put into setting the template, Library, Business Process Safe and standard of mapping expected of the business. The role will focus mainly on but not limited to speaking to various stakeholders across the business, identifying processes done by teams, mapping those processes using MS Visio and created live, approved versions of those documents to be used by the business.
Key ResponsibilitiesnWe’re looking for an individual with a keen eye for detail, with experience in holding meetings and workshops who will work with internal stakeholders. While experience in process mapping, using MS Visio is ideal, it is not important.
Identify areas of the business to be mapped in MS VisionDetermine, if any, existing documentation exists for the processnEstablish key Process Library criteria that will help to identify and give ownership to business processesnDraw ‘as is’ and ‘to be’ process maps to the set standardnAssist in Change Projects as and when required by the businessnAnalysing current business processes, workflows and procedures to identify continuous improvements and potential automationsnCo-ordinating and engaging with stakeholders ensuring the correct and appropriate resource(s) are available for mapping workshopsnTrack record of engaging with key stakeholders across industry governing bodiesnAbility to promote new ideas and services by applying knowledge of the industry/sector and trends to create value for internal clients and broader stakeholdersnStrong business acumen and ability to build an understanding of the business, to develop a deep understanding of business needsnComfortable working with, presenting to, and facilitating decisions among senior stakeholdersnAble to ask the right questions and appropriately challenge the status quonMobilise and lead cross-functional teams in workshopsnImplement appropriate governance structuresnDrive standardisation and best-in-class quality through the use of accredited frameworks and methodologies (i.e. Lean Six Sigma)nContribute to our growth strategy to design and plan initiatives and to shape deliverynIdentify opportunities for the business and take action to implement them
People – Performance & DevelopmentnWork proactively with HR to recruit, develop and retain talent who embody our values.nDevelop and continuously review KPIs and SLAs aligned to project delivery.nFoster a culture of excellence with a focus on commercial awareness, engagement, and empowerment.nDevelop framework which maximises performance with effective succession planning and avoidance of knowledge silos and provide timely feedback to all team members on their performance.
About YounStrong communication, presentation and attention to detailnThe ability to lead and hold workshops of varying size and multiple business areas, including senior stakeholdersnAble to multitask and perform complex tasksnStrong analytical skills with the ability to collect, study and interpret complex and detailed informationnCommercially astute, strategically minded and able to rise above day-to-day operational issuesnAn empathetic, respectful and inspiring personnAble to influence, challenge and empower change throughout the business
DesirablenExperience within a B-2-B retail energy supplynAn understanding of process mapping using MS Visio or similar platformsnA basic understanding of process mapping methodologies such as Lean Six SigmanExperience in Change and Project Management
Benefitsn25 days annual leave in addition to Bank holidays.nHybrid working patternnCompany pension scheme.nLife and medical insurance, and eyecare scheme.nEmployee Assistance Program.nCycle to work scheme.nFamily-friendly policies.nRecruit and Reward scheme.nAccess to perk-box benefits package.
The CFP Energy Group is committed to ensuring equal opportunities, fairness of treatment, dignity and respect, and the elimination of all forms of discrimination in the workplace for all employees/contractors and job applicants.
