Service Manager
3 weeks ago
My client prides themselves on offering excellent training and genuine career progression opportunities to their employees.
Title : Service Manager
Location : South Cornwall - Based near Helston
Salary : Based on experience; £38,000.00 to £50,000.00
To apply please submit your CV or for more information call Steph at Winners Recruitment, Truro
Responsibilities
* Manage the efficiency of the operation already in place, ensuring profit and success for the business.
* To maximise departmental profitability through the sale of labour, parts and materials to franchise and non-franchise customers.
* Handle customer inquiries, issues, and complaints with professionalism
* Monitor and maintain service department profitability
* Implement strategies to maximize upselling opportunities
* Maintain accurate records of service transactions and inventory
* Oversee scheduling of service appointments
Experience, Qualifications & Training
* Full drivers license required
* Technical skills, knowledge and experience of the retail motor industry
* Ability to control clerical work, administration, organisation, systems and financial matters
* A background in leadership and management
* Knowledge of the current vehicle legislation, consumer legislation and trade practices
* Experience as a service manager OR as a long standing service advisor ready to take the next step
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