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French speaking Customer Service Advisor

3 months ago

London, United Kingdom French Selection Full time
FRENCH SELECTION (FS)
French speaking Customer Service Advisor
Location: London
Hybrid work 2 to 3 days a week in the office
Salary: up to £28,000 per annum
Ref: 5440F
To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 5440F
The company:
A highly successful London business providing high quality leisure products and accessories to users all over the world
Main duties:
Deal with customers queries over the phone, email, web
Handle customers enquiries
Support clients by sharing product knowledge and escalating their feedback
Update customers details accurately
Have a good knowledge of the company and its products
Manage returns and discounts / vouchers
Contribute to improve internal processes
The candidate:
Fluency is French is mandatory for this role
Experience in sales administration or sales would be ideal
Excellent communication skills
Self-motivated and confident with decision-making
Able to occasionally work at the weekend
French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic