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Social Media Account Manager
2 months ago
Location: Remote
Position: Full-time
*understanding of social media algorithms and strategy is essential *
About Us:
Dani Digital is a growing digital marketing agency specialising in organic social media management for Instagram, TikTok, and Pinterest. We’re all about helping brands shine and scale through creative, results-driven strategies. We’re expanding our team and looking for a personable and organised Account Manager to be the bridge between us and our clients.
What You'll Do:
As an Account Manager, you’ll be the main point of contact for our clients, ensuring their social media goals are met and their experience with us is seamless. Here’s a snapshot of your responsibilities:
- Develop Account Strategy: Craft and oversee tailored social media strategies to drive client success.
- Client Communication & Satisfaction: Act as the primary contact for clients, ensuring their needs are heard, met, and exceeded.
- Client Reporting & Audits: Provide regular performance reports and conduct in-depth audits to optimise social media channels.
- Onboarding & Offboarding: Welcome new clients with a smooth onboarding process and manage professional transitions when wrapping up accounts.
- Catch-up & Brainstorming Calls: Regularly check in, share progress, and collaborate on fresh ideas.
- Discovery Calls: Lead client calls, and assist with new client discovery.
Who You Are:
- Friendly and approachable, with excellent communication skills.
- Strategic and organised, able to juggle tasks with ease.
- Experienced in social media marketing, with a strong understanding of Instagram, TikTok, and Pinterest.
- Client-focused, dedicated to delivering exceptional results.
What We Offer:
- Remote working and flexible hours.
- Unlimited Holiday.
- Paid-for wellness days.
- Commission on top of salary.
- A supportive, collaborative team culture.
- Opportunities for growth as the agency expands.
How to Apply:
- Send us your CV and tell us why you’d be a great fit for this role. We can’t wait to meet you