Care Home Administrator
2 months ago
RESPONSIBILITIESnPromote a warm and welcoming environment for residents, staff and visitorsnManage enquiries and showrounds of the home for prospective families, including managing the customer database appropriately to support the commercial performance and conversion of enquiries for the homenDrive the occupancy and reputation of the Care Home as part of a community engagement teamnSupport resident and family feedback with a focus on customer carenAssist with the recruitment of home staff, completing employment new starter checks and arranging inductionsnPayroll preparation for home based staffnProvide advice and guidance to employees on queries using the HR tools and resources availablenEnsure that all personal files are stored securelynAttend meetings and produce accurate notes and minutes where requirednEnsure all rotas are completenManage safe contents, petty cash, and resident fund accountsnUpdate ad-hoc training, supervisions, and appraisals on staff recordsnOffer guidance on staff development opportunities including signposting to Apprenticeships and qualifications
NEED TO HAVEnExperience in a customer facing rolenPrevious involvement in HR administration and recruitmentnHigh level of attention to detail and the ability to prioritisenProficient user of Microsoft- specifically Word, Excel and OutlooknCIPD qualification would be beneficial
REWARDS AND BENEFITSnRewarding Excellence bonus, meaning you will be financially rewarded by up to £500* for a Good or Outstanding CQC inspectionnUnlimited access to our generous refer a friend scheme, earning up to £500* per referralnAccess to a wide range of retail and leisure discounts at big brands and supermarketsnFree access to medical specialists, who are available for a second opinion if you need it to make a decision with confidencenConfidential and free access to counselling and legal servicesnTax code review service, where we will check that you are on the right code and paying the right level of taxnOption to join our monthly staff lottery alongside thousands of colleagues across the UK
As the only healthcare provider to be accredited as one of the best companies to work for in the UK, Barchester are dedicated to ensuring that our team are respected and their contribution valued. If you are looking to develop your administrative career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be
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