Senior IT Asset Management Analyst

1 month ago


Leeds, United Kingdom DiverseJobsMatter Full time

Purpose of the Role


The Senior IT Asset Management Analyst will participate in the development and implementation of procedures for tracking company IT hardware and software assets over their lifecycles. The Senior IT Asset Management Analyst will manage the administration of IT Asset Inventory, Starters, Movers, Leavers and their associated processes, IT Procurement, Invoice Analysis, Licence Management, whilst providing a high-quality customer service experience to the firm. They will also be the point of contact should the ITAM Manager be unavailable dealing with escalations relating to BAU activities in the team, along with attending meetings when required and being involved with projects and new processes and procedures within the team to the point that they will take the lead on certain projects until completion. Additionally, involvement in client audits to understand requirements for compliancy relating to all tasks within the team.


A keen interest in Asset Management, with 2 – 3 years' experience within this role and the desire to form a career in this area would be advantageous. The role is based in Leeds with occasional travel to the other UK offices, as required.


Duties


  • Perform inventories and usage monitoring of all IT hardware, software assets and record all findings, changes, physical location into the Firm's ITSM toolkit (ServiceNow)
  • To assist the IT Asset Manager with Vendor selection and ongoing management
  • Validate automated discovery and enter all hardware and configuration data into IT asset repository/CMDB and ensure information is up-to-date, accurate, and auditable, working alongside the on-site technical teams to achieve this
  • Responsible for collating and assessing pricing from the firms preferred supplier list
  • Assisting in procuring all IT equipment ensuring delivery to site and updating Purchase Orders to ensure assets and consumables are created
  • Taking ownership of incidents and requests through to completion, ensuring regular and informed updates are provided to the requestor. Managing the incident and request queues for the team and ensuring all records are updated and actioned within SLA
  • Overseeing the starters, movers & leavers process, understanding the Starters, Movers and Leavers automation and assisting with any future changes to this
  • Ability to create and update documentation as and when required by the business
  • Escalation point as and when required relating to any issues with BAU activities within the team
  • Understanding audit requirements and evidence gathering for audits as and when they are scheduled and keeping all applicable process and policy documents updated and compliant
  • Involvement in contract renewals and understanding the different IT contracts and pricing structures associated with each
  • Leading on all disposal activities of all devices that are End of Life to the company
  • Leading on all charity requests for devices that are no longer in use by the company, liaising with the CSR team and business to fulfil these as and when they arise
  • Mentoring and training other team members as and when required


Knowledge, skills and experience required (bespoke to role)


  • Proactively identifies areas for improvement, shares lessons learned with colleagues and encourages others to do the same
  • Any experience with Azure related billing would be advantageous
  • Knowledge and experience of administering Service Now, particularly the Asset Management Database, Incident Management and Request Fulfilment
  • Customer focused with a passion and drive to deliver customer satisfaction and value to the business
  • Ability to handle concurrent tasks with appropriate priority
  • Understand of the ITIL framework, particularly around Asset Management, Request fulfilment / Configuration management
  • Ability to work independently and interact with project and support teams effectively
  • Any prior procurement experience is a plus
  • Previous experience in managing workloads and ensuring SLAs are not being breached
  • Good understanding of desktop/laptop hardware
  • Good communication and interpersonal skills that enable working relationships to be developed at all times
  • Experience in IT asset management lifecycle processes is a plus
  • Experience in audits
  • Experience in software licencing is essential
  • Personal behaviours and values that nurture openness, honesty, trust, mutual respect and support from all team members in line with the service excellence ideals


Attributes


  • Exceptional focus on the customer experience
  • Excellent time management
  • A flexible and positive attitude is essential to be successful within this role
  • Work well within the immediate and wider teams within the business


  • Leeds, United Kingdom Circle Group Full time

    Senior IT Asset Management Analyst - Leeds (Hybrid) Asset Management - Asset - Hardware - Software - ServiceNow - ITSM - Asset Manager - ITIL - Procurement - Invoicing - Procedures - Vendors I am currently recruiting for an Senior IT Asset Management Analyst based in Leeds. The Senior Asset Management Analyst will join leading law firm with a reputation...


  • Leeds, United Kingdom Picture More Ltd Full time

    Senior IT Asset Management Analyst! Are you an experienced IT Asset Management analyst/specialist looking for your next challenge? Are you seeking a role which offers hybrid working flexibility? Or maybe to join a reputable firm to grow your career with? What’s in it for you? * Hybrid working – 3-4 days onsite, 1-2 days working remotely * Salary up...


  • Leeds, United Kingdom CV-Library Full time

    Senior IT Asset Management Analyst! Are you an experienced IT Asset Management analyst/specialist looking for your next challenge? Are you seeking a role which offers hybrid working flexibility? Or maybe to join a reputable firm to grow your career with? What’s in it for you? * Hybrid working – 3-4 days onsite, 1-2 days working remotely *...


  • Leeds, United Kingdom DiverseJobsMatter Full time

    Purpose of the Role The Senior IT Asset Management Analyst will participate in the development and implementation of procedures for tracking company IT hardware and software assets over their lifecycles. The Senior IT Asset Management Analyst will manage the administration of IT Asset Inventory, Starters, Movers, Leavers and their associated processes, IT...


  • Leeds, United Kingdom DiverseJobsMatter Full time

    Purpose of the Role The Senior IT Asset Management Analyst will participate in the development and implementation of procedures for tracking company IT hardware and software assets over their lifecycles. The Senior IT Asset Management Analyst will manage the administration of IT Asset Inventory, Starters, Movers, Leavers and their associated processes, IT...


  • Leeds, United Kingdom DiverseJobsMatter Full time

    Purpose of the RoleThe Senior IT Asset Management Analyst will participate in the development and implementation of procedures for tracking company IT hardware and software assets over their lifecycles. The Senior IT Asset Management Analyst will manage the administration of IT Asset Inventory, Starters, Movers, Leavers and their associated processes, IT...


  • Leeds, United Kingdom DiverseJobsMatter Full time

    Purpose of the RoleThe Senior IT Asset Management Analyst will participate in the development and implementation of procedures for tracking company IT hardware and software assets over their lifecycles. The Senior IT Asset Management Analyst will manage the administration of IT Asset Inventory, Starters, Movers, Leavers and their associated processes, IT...


  • Leeds, United Kingdom DiverseJobsMatter Full time

    Purpose of the Role The Senior IT Asset Management Analyst will participate in the development and implementation of procedures for tracking company IT hardware and software assets over their lifecycles. The Senior IT Asset Management Analyst will manage the administration of IT Asset Inventory, Starters, Movers, Leavers and their associated processes,...


  • Leeds, United Kingdom DiverseJobsMatter Full time

    Purpose of the RoleThe Senior IT Asset Management Analyst will participate in the development and implementation of procedures for tracking company IT hardware and software assets over their lifecycles. The Senior IT Asset Management Analyst will manage the administration of IT Asset Inventory, Starters, Movers, Leavers and their associated processes, IT...


  • Leeds, United Kingdom DiverseJobsMatter Full time

    Purpose of the Role The Senior IT Asset Management Analyst will participate in the development and implementation of procedures for tracking company IT hardware and software assets over their lifecycles. The Senior IT Asset Management Analyst will manage the administration of IT Asset Inventory, Starters, Movers, Leavers and their associated processes, IT...


  • Leeds, United Kingdom DiverseJobsMatter Full time

    Purpose of the Role The Senior IT Asset Management Analyst will participate in the development and implementation of procedures for tracking company IT hardware and software assets over their lifecycles. The Senior IT Asset Management Analyst will manage the administration of IT Asset Inventory, Starters, Movers, Leavers and their associated processes, IT...


  • Leeds, United Kingdom DiverseJobsMatter Full time

    Purpose of the Role The Senior IT Asset Management Analyst will participate in the development and implementation of procedures for tracking company IT hardware and software assets over their lifecycles. The Senior IT Asset Management Analyst will manage the administration of IT Asset Inventory, Starters, Movers, Leavers and their associated processes, IT...


  • Leeds, Leeds, United Kingdom GRAHAM ASSET MANAGEMENT LIMITED Full time

    About the RoleThis Contract Supervisor position is an excellent opportunity for experienced professionals to join our team at GRAHAM ASSET MANAGEMENT LIMITED.You will be responsible for managing a portfolio of contracts, identifying areas for improvement, and implementing process changes to increase efficiency.Requirements:Proven experience in contract...


  • Leeds, Leeds, United Kingdom Picture More Ltd Full time

    Job OverviewPicture More Ltd is seeking a highly experienced Senior IT Asset Management Analyst to join our team. This role offers hybrid working flexibility with 3-4 days onsite and 1-2 days remote.Key ResponsibilitiesManage and track hardware assets using ServiceNow CMDB.Liaise with vendors for hardware procurement and software licenses.Process billing via...

  • IT Asset Analyst

    1 week ago


    Leeds, Leeds, United Kingdom Leeds Building Society Full time

    Job DescriptionEstimated Salary: £40,000 - £50,000 per annum.We are seeking a highly skilled IT Asset and Cost Analyst to join our team at Leeds Building Society. This is an exciting opportunity for someone who wants to develop their skills in IT asset management and cost control.The successful candidate will be responsible for providing assurance,...


  • Leeds, Leeds, United Kingdom Leeds Building Society Full time

    About the RoleWe are seeking an IT Asset and Cost Analyst to join our team at Leeds Building Society.This is an excellent career pathway for someone looking to explore their skills in a new area or seeking a new challenge.The successful candidate will provide assurance, control, and oversight of operating costs to the Management team, in conjunction with a...


  • Leeds, Leeds, United Kingdom Circle Group Full time

    We are seeking an experienced Senior IT Asset Management Analyst to join our team at Circle Group, a leading law firm in the industry.This critical role will involve managing assets, software, and services to ensure seamless operations and drive business growth.You will work closely with our dynamic team to develop and implement asset management strategies,...


  • Leeds, Leeds, United Kingdom Picture More Ltd Full time

    Senior IT Asset Management PositionWe are seeking a seasoned IT Asset Management analyst/specialist to fill this critical role at Picture More Ltd. As a key member of our team, you will be responsible for managing our IT hardware assets and ensuring compliance.Main ResponsibilitiesHardware asset tracking and management with ServiceNow CMDB.Vendor management...

  • Senior Asset

    1 week ago


    Leeds, Leeds, United Kingdom Leeds Building Society Full time

    Role OverviewWe are seeking a skilled Senior Asset & Liability Management Specialist to join our team at Leeds Building Society. As a key member of our Assets and Liabilities Management team, you will play a pivotal role in forecasting and monitoring the Society's financial risks, opportunities, and balance sheet composition on a behavioural basis.Estimated...


  • Leeds, United Kingdom Leeds Building Society Full time

    What do we offer you? IT Asset and Cost Analyst Six month fixed term contract or secondment We have a hybrid working model, where you can work 60% from home, with the rest of your time being flexibly based at our brand new, sustainable head office in Leeds city centre, just 5 minutes' walk from the train station. We offer a competitive rewards...