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Client Account Executive

2 months ago

Belgrave Square, United Kingdom Barbour Ehs Full time
Client Account Executive
Location:  London/ Remote with occasional travel to company meetings
Salary:  £26,000 + Commission +  Benefits
Permanent, full-time
About Us  
Barbour EHS is a trusted and comprehensive provider of regulatory information, guidance, standards and resources to support organisations with their EHS compliance. Our knowledge of complex legislation and our flexible tools empower them to simplify and manage their diverse range of regulatory responsibilities.
We help industry professionals to stay on top of ever-changing developments, ensuring their organisation keeps people safe and protects the environment.
About the role 
We are looking for someone to work with our brilliant Account Management team to make existing client calls from our data in Salesforce. This will be a mixture of booking appointments for the team, chasing POs and outstanding invoices, and re-engaging lost customers.
Ideally, we’re looking for someone who already has experience in dealing with clients and building relationships.
Key Duties
To make outgoing calls and answer incoming calls
Ensure qualified appointments are booked for our Account Managers
To cleanse and update data on Salesforce
To fully understand and convey the features and benefits of products and services after training
To support the team by dealing with general account enquiries
To investigate accounts to ensure you understand what they subscribe to and why before making calls
Using our technical support tool to run user statistics
Calling clients for Purchase Orders and chase overdue invoices
Making contact with lost clients to re-engage them
Essential 
1-2 years’ experience in a similar role
Fantastic communication skills and the ability to overcome objections
Confident manner in dealing with clients
High attention to detail
Self-motivation and autonomy
Ability to work independently and as part of a team
Good written skills
Good organisational skills
Good use of Outlook
Desired
Salesforce experience
Why join Barbour EHS?
People are at the heart of everything we do. By putting people first, we invest more in developing them alongside creating career growth opportunities and advancement across the division. It is our priority to ensure our employees feel valued and inspired and we commit to supporting you every step of the way.
Our clients expect the best from us, and we expect the same from our colleagues. This is why we offer a wide range of fantastic benefits to support you in both your personal and professional life.
Benefits:
25 days’ annual leave plus bank holidays
Contributory pension scheme 
Voluntary private medical 
Simply health care plan
Gym and retail discounts
Cycle to work scheme
Quarterly charity days
Religious holiday swap
Employee assistance programme
Life learning – online learning materials 
Support with professional membership costs
INDLS