Fraud and Risk Manager
2 weeks ago
We are seeking a motivated manager of people who can inspire our team to improve their skills and aptitude in an everchanging landscape.
This is a rare opportunity to join a dynamic proactive fraud team. We are looking for fraud professionals who understand how to identify and mitigate fraud risk, who think differently and take responsibility for developing solutions for problems identified within the online fraud landscape.
You will work closely with all management tiers and investigation teams to construct data driven solutions to improve our fraud and risk detection measures, as well as providing periodic reporting for departmental KPI’s.
This position is full time working 5 from 7 days.
Preferred Skills, Qualifications and Experience
Detailed understanding of fraud behaviours and the associated risks.nStrong knowledge of the policies and procedures associated to the detection of fraud.nDisplay a commitment to managing individual and team development.nAwareness of relevant regulation, industry guidance and technical innovation pertinent to fraud prevention.nSelf motivation in identifying issues, research solutions and deliver effective change within the department.nAbility to communicate with bet365 staff throughout the operation, including Senior Management.nAbility to apply a methodical and logical approach to your work whilst maintaining exceptional levels of accuracy.nExperience of working in an evolving environment, pivoting with changing business priorities.
Main Responsibilities
Developing accurate and effective processes that allow staff to identify and prevent behaviours that will lead to an increase in bad debt.nManaging the day to day fraud operation for a growing team, ensuring that KPI’s are met and standards are maintained.nUnderstanding how first and third party chargebacks are perpetrated and develop strategies designed to reduce loss.nCollaborating with cross functional teams including; compliance, finance, customer due diligence, payments and verification to enhance processes and effectively mitigate risk.nDeveloping and maintaining relationships with business partners and payment providers in collaborating on fraud awareness and risk controls.
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