SAP Successfactors Business Support Analyst
1 week ago
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SAP Successfactors Business Support AnalystWe are seeking a dedicated SAP SuccessFactors Business Support Analyst to join our dynamic team. This role encompasses two primary areas of responsibility:
- Supporting the Employee Central Workstream Lead in the global deployment of SAP SuccessFactors.
- Providing ongoing business support and specialising in Compensation and Variable Pay.
Job Responsibilities:
- Provide Technical Leadership : Offer expert insights on new business opportunities and issues.
- Manage Multiple Projects : Excel in a fast-paced environment, juggling multiple initiatives simultaneously.
- Drive Process Improvement: Identify and execute process improvement opportunities to achieve quantifiable benefits.
- Oversee HR Applications: Supervise feature enhancements and project support for HR applications.
- Ensure Compliance: Adhere to all compliance requirements (SOX/PCI) and enforce IT standards for enterprise consistency.
- Ticket Management: Manage and resolve HRIS team tickets, escalating technical issues as needed.
- Solution Design and Configuration: Follow HRIS team directions for solution design and configure from documentation.
- Change Management: Support and manage change requests, documentation, testing, and deployment of new functionalities.
- Knowledge Management: Maintain and manage knowledge content, ensuring accuracy through regular reviews.
- Collaborative Support: Work collaboratively with HR, IT teams, and business areas to provide support, guidance, and training.
- Systems Administration: Perform tasks such as bulk data imports/exports, workflow design, and creating business rules.
- Vendor Collaboration: Work with third-party vendors to suggest, develop, and implement functionalities to meet business needs.
- UAT Coordination: Design and coordinate User Acceptance Testing (UAT) activities with cross-departmental teams.
- SaaS System Upgrades: Assist in upgrades and develop new functionalities for all SaaS systems in GPO.
Skills and Experience Required:
- Experience with SAP SuccessFactors Suite implementation and management, with a specific focus on Employee Central.
- Hands-on administration, maintenance, and support of the SuccessFactors application.
- Strong troubleshooting and issue management skills.
- Proven business analysis abilities.
- Ability to manage project timelines and meet customer requirements.
- Highly self-motivated with excellent attention to detail.
- Team-oriented with strong communication and negotiation skills.
- Fluency in English (verbal and written); additional languages are a plus.
Why Join Us?
We are committed to creating an inclusive environment where all team members feel valued and supported. We encourage applications from individuals of all backgrounds and experiences. If you thrive in a fast-paced environment and have a passion for SAP SuccessFactors, we would love to hear from you.
For any technical support please email to
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