Sales Assistant

3 weeks ago

Tipton, United Kingdom SFR Recruitment Solutions Full time
Job description
As our Sales Administrator, you will serve as the backbone of our sales operation, providing critical support to our business. Your primary roles will be to ensure the seamless processing of orders, champion exceptional customer service, and assist in outbound sales efforts.
Key Responsibilities:
· Order Management Excellence: Demonstrate mastery in order processing, overseeing every stage from initial inquiry to successful delivery. Your attention to detail will ensure accurate and timely fulfilment, exceeding customer expectations.
· Database Management: Take command of our sales database, meticulously updating customer information, tracking sales data, and generating insightful reports to inform strategic decision-making.
· Customer Service Leadership: Serve as a paragon of customer service excellence, providing prompt and personalized support to clients. Your exceptional communication skills will guide them through inquiries, ensuring a positive experience at every touchpoint.
· Outbound Sales Support: Assist the sales team in outbound sales efforts, including lead generation, follow-up calls, and nurturing client relationships to drive revenue growth.
· Collaboration and Coordination: Work closely with the sales team to generate quotes, process contracts, and liaise with other departments to ensure seamless operations and customer satisfaction.
· Team Engagement: Foster an engaging and positive work environment through the organization of team-building activities and sales contests, promoting collaboration and shared success.
Requirements for Success:
· Customer-Centric Mindset: Prioritize customer satisfaction and go above and beyond to exceed expectations at every opportunity.
· Organizational Excellence: Possess exceptional organizational skills, ensuring efficient workflow and meticulous attention to detail in all tasks.
· Proficiency in Data Management: Excel in data management, with proficiency in spreadsheets and databases, particularly Microsoft Excel, to navigate and analyse sales data effectively.
· Effective Communication: Demonstrate outstanding communication skills, with the ability to engage stakeholders at all levels and convey information clearly and concisely.
· Proactive Problem-Solving: Anticipate challenges and proactively devise solutions to address potential issues, ensuring seamless operations and customer satisfaction.
· Collaborative Spirit: Thrive in a collaborative environment, working effectively with cross-functional teams to achieve shared goals and objectives.
What we offer you:
24 days holiday (plus 8 days bank holidays).
Christmas shutdown.
Company pension.
Company days out.
Reduced price Gym membership.
Career progression within a rapidly growing business.
On-site parking.
Job Types: Full-time, Permanent

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