Current jobs related to Claims Handler - Liverpool - Acorn Insurance Ltd

  • Claims Handler

    3 months ago

    Liverpool, United Kingdom Prestige Recruitment Group Full time

    **Insurance Claims Handler** **Salary: £19,000 - £23,000** **Liverpool, Merseyside** Do you have Insurance Claims Handling experience? National Insurance Broker who has an office based in Liverpool City Centre are seeking a Claims Handler to join their team in Liverpool City Centre. **Responsibilities**: - Receiving and reviewing insurance claims,...

  • Claims Handler

    3 days ago

    Liverpool, Liverpool, United Kingdom Acorn insurance & Financial Services LTD Full time

    {"title": "Household Claims Handler", "description": "Job SummaryWe are seeking a skilled Household Claims Handler to join our team at Acorn Insurance & Financial Services LTD. As a Household Claims Handler, you will be responsible for handling customer claims, ensuring timely and accurate resolution, and providing exceptional customer service.Key...

  • Claims Handler

    3 days ago

    Liverpool, Liverpool, United Kingdom Acorn insurance & Financial Services LTD Full time

    {"title": "Household Claims Handler", "description": "Job SummaryWe are seeking a skilled Household Claims Handler to join our team at Acorn Insurance & Financial Services LTD. As a Household Claims Handler, you will be responsible for handling customer claims, ensuring timely and accurate resolution, and providing exceptional customer service.Key...

  • Motor Claims Handler

    1 month ago

    Liverpool, United Kingdom Spotlightjobs Full time

    Spotlightjobs are recruiting for a Claims Handler to join a growing Motor Claims team. As a Handler, youll be the first point of telephone contact for our customers. So, youll need to be a great communicator, dedicated to providing a professional and empathetic service and have experience in motor claims. The Claims Handler would manage a caseload of...

  • Claims Handler

    4 months ago

    Liverpool, United Kingdom PIB Insurance Brokers Full time

    Job Advert **The Role**: We have an exciting opportunity for an experienced Commercial insurance Claims Handler to join our Claims Team based in our Liverpool office. This role is very customer focussed, requiring you to provide an excellent claims service to our clients. Your proven claims handling experience within all classes of commercial claims will...

  • Claims Handler

    4 months ago

    Liverpool, United Kingdom PIB Insurance Brokers Full time

    **The Role**: We have an exciting opportunity for an experienced Commercial insurance Claims Handler to join our Claims Team based in our Liverpool office. This role is very customer focussed, requiring you to provide an excellent claims service to our clients. Your proven claims handling experience within all classes of commercial claims will allow you to...

  • Motor Claims Handler

    3 months ago

    Liverpool, United Kingdom MPJ Recruitment Ltd Full time

    **Motor Claims Handler** **£20,750 - £28,000 DOE** **Monday-Friday 9am - 5pm** **Liverpool/Leeds - Hybrid 1 day in the office** MPJ Recruitment are proud to be working with a multi-award winning, global business who are specialists within the Insurance industry. You will be joining a business where you will be valued and supported as people are at the...

  • Motor Claims Handler

    3 months ago

    Liverpool, United Kingdom MPJ Recruitment Ltd Full time

    **Motor Claims Handler** **£20,750 - £28,000 DOE** **Monday-Friday 9am - 5pm** **Liverpool/Leeds - Hybrid 1 day in the office** MPJ Recruitment are proud to be working with a multi-award winning, global business who are specialists within the Insurance industry. You will be joining a business where you will be valued and supported as people are at the...

  • Claims Handler

    3 months ago

    Liverpool, United Kingdom Pib Insurance brokers Full time

    **The Role**: We have an exciting opportunity for an experienced Commercial insurance Claims Handler to join our Claims Team based in our Liverpool office. This role is very customer focussed, requiring you to provide an excellent claims service to our clients. Your proven claims handling experience within all classes of commercial claims will allow you to...

  • Claims Handler

    1 month ago

    Liverpool, United Kingdom Aston Charles Ltd Full time

    Motor Claims HandlerLeading InsurTech Firm100% Home-Basedto £35K plus benefitsRJ-3122A true ‘digital disrupter’, this cutting-edge Insurtech is turning the claims landscape on its head; challenging the status quo and the previously accepted norms – and delivering fantastic customer outcomes as a result!This ‘Third Party Administrator – with a...

  • Claim Handler

    3 months ago

    Liverpool, United Kingdom Douglas Scott Legal Recruitment Full time

    Claims Handler - RTA Liverpool £20,000 - £25,000 (Hybrid) My client is thrilled to present an outstanding career opportunity for a talented Claims Handler (CH2) to join their dynamic team in Liverpool. In this role, you will play a pivotal part in managing a caseload of pre-litigated and Low-Value Litigated Motor Claims for our esteemed Corporate...

  • Claims Handler

    1 week ago

    Liverpool, Liverpool, United Kingdom Acorn insurance & Financial Services LTD Full time

    About the RoleWe are seeking a highly skilled and motivated Claims Handler to join our team at Acorn Insurance & Financial Services LTD. As a Claims Handler, you will be responsible for assessing and processing claims in a timely and efficient manner, ensuring that our customers receive the best possible service.Key ResponsibilitiesAssess and process claims...

  • Claims Handler

    1 week ago

    Liverpool, Liverpool, United Kingdom Acorn insurance & Financial Services LTD Full time

    About the RoleWe are seeking a highly skilled and motivated Claims Handler to join our team at Acorn Insurance & Financial Services LTD. As a Claims Handler, you will be responsible for assessing and processing claims in a timely and efficient manner, ensuring that our customers receive the best possible service.Key ResponsibilitiesAssess and process claims...

  • Motor Claims Handler

    1 month ago

    Liverpool, United Kingdom Resolve Recruitment Services Full time

    Resolve Recruitment are delighted to be working with a dynamic and forward-thinking insurer who have an exciting opportunity available for a Motor Claims Handler to join their fast-paced claims division. We are interested in talking to handlers with at least 2 years Motor Claims experience. Candidates with third party or property damage exposure and...

  • Motor Claims Handler

    1 month ago

    Liverpool, United Kingdom Resolve Recruitment Services Full time

    Resolve Recruitment are delighted to be working with a dynamic and forward-thinking insurer who have an exciting opportunity available for a Motor Claims Handler to join their fast-paced claims division.We are interested in talking to handlers with at least 2 years Motor Claims experience. Candidates with third party or property damage exposure and...

  • Claims Handler

    3 weeks ago

    Liverpool, United Kingdom Acorn Insurance Ltd Full time

    Role: Claims Handler Location: Liverpool Working hours: 37.5 hours per week, 7.5 hours per day, Monday to Friday between the hours of 8am to 6pm with Bank Holiday work  Salary: A basic, starting salary of £24,255 with earning progression up to £25,510 - plus up to an additional £1,500 performance related bonus per annum, once established within your...

  • Commercial Claims Handler

    1 month ago

    Liverpool, United Kingdom Get-Recruited (UK) Ltd Full time

    Commercial Claims Handler | Liverpool | Up to £40,000 | Hybrid Join a dynamic insurance brokerage seeking an experienced Commercial Claims Handler. Key Responsibilities: Manage a varied caseload of commercial insurance claims Liaise with clients, insurers, and loss adjusters Negotiate settlements and resolve complex claim issues Ensure compliance with...

  • Claims Handler

    2 months ago

    Liverpool, United Kingdom Acorn Insurance Ltd Full time

    Role:  Claims HandlerLocation: LiverpoolWorking hours: 37.5 hours per week, 7.5 hours per day, Monday to Friday rotating shifts between 8:00am to 6:00pm, with occasional weekend and bank holiday working. Salary: Annual salary of £24,255 plus a performance related bonus opportunity of up to £1,500 annually (paid quarterly and subject to passing...

  • Technical Claims Handler

    4 months ago

    Liverpool, United Kingdom Davies Group Full time

    Please note, this is a hybrid role where you will need to go into the office at least one day per week.Davies Group are recruiting for a Claims Handler to join our Motor Claims team. As a Handler, you’ll be the first point of telephone contact for our customers. So, you’ll need to be a great communicator, dedicated to providing a professional and...

  • Trainee Claims Handler

    4 months ago

    Liverpool, United Kingdom St Giles Full time

    Job Advert We have an exciting opportunity for a Trainee Claims Handler to join our Claims Team based in our Liverpool office. This role is very customer focussed, requiring you to provide excellent customer service in all aspects of the role. As the business goes through a period of growth, there will be plenty of opportunities to get involved in other...

Claims Handler

3 months ago

Liverpool, United Kingdom Acorn Insurance Ltd Full time
Job Title: Claims Handler
Location: Liverpool 
Salary: £24,255 to £25,876 OTE* including £4,200 performance related bonus per annum
Job Type: Permanent, Full Time
About Acorn Insurance
We are a growing business with great opportunities to build your knowledge of the financial services industry. As a specialist insurance provider, we have over 40 years of experience helping people secure motor insurance across all of the UK. We help more than 50,000 customers to find a policy that meets their needs and gives them the peace of mind that comes with high-quality insurance.
At Acorn Insurance we provide full training and continuous coaching inhouse you will be given full in-depth FCA regulated industry knowledge and have all the tools necessary to help you personally grow your career with the business.
We celebrate difference and it’s important to us that we have a culture where our people feel respected and valued for who they are. We pride ourselves on being accessible and encourage inclusive environments where our people can always give and show the very best of themselves.  
The First Notification of Loss department is a fast paced and energetic department where no two days are the same. We are looking for people with excellent customer service, response and resolution skills, who will treat our customer fairly with empathy and respect.
As an FNOL Handler you are the first point of contact for our customers, you will ensure the delivery of excellent customer service by providing relevant and accurate information to every customer, based on your professional expertise and training that will be provided in house.
This is a fantastic role to start or enhance your career within the Insurance sector. Located in an amazing city centre location with fantastic views, transport links and very close to shops, restaurants, and many tourist attractions.
What you will be doing:
Providing a professional and proactive response in assessing claims in line with policy and procedure
Providing an empathetic service to clients who have been involved in road traffic incidents
Liaise with external companies and internal departments in a timely and professional manner in order to effectively process the customers claim notification
To resolve any issues avoiding expressions of dissatisfaction escalating into complaints
Handle First Notification of Loss (FNOL) calls, entering relevant claims details
To monitor and manage claims ensuring all services are provided in an agreed timescale
Assessing new claims in accordance with policy terms and conditions
Identify and initiate any potential recoveries from 3rd parties
Handle any complaints in line with FCA guidelines
Identifying key requirements for replacement vehicles
Work to agreed SLA’s and KPI’s
What we’re looking for:
Excellent customer service skills
Naturally empathetic and the ability to connect with people
Quick fast paced problem-solving ability
Positive can-do attitude
Good IT skills and a confident communicator
Motivated self-starter
Passionate about working as part of a team
Have the ability to make fast, informed decisions
Good sales, negotiation and persuasion skills
Excellent organisational and prioritisation skills with a strong attention to detail
Have a desire to develop skills and experience within the insurance industry
The Ability to deal with challenging customers and third party insurers
Why Acorn Insurance?
Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the “your tomorrow” benefits you will receive include:
Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays)
Additional Buy & Sell Holidays
Company Sick Pay Scheme
Company Paid Maternity & Paternity Leave
Generous Company Pension Scheme
High Street vouchers and discounts
Fresh fruit Deliveries twice a week*
£250 Refer a friend bonus.
Cycle to work scheme.
Free eye test vouchers and a contribution towards the frames
Free self-development & qualifications via Magpie Learning
A comprehensive Mental Health support a wide network of mental health first aiders and free counselling sessions
Regular Employment Engagement including ongoing competitions with fantastic prizes.
Charity fundraising events
Candidates with experience or relevant job titles of; Customer Claims Executive, Claims Account Manager, Claims Customer Service, Case Handler, Customer Claims Handler, Claims Advisor, Claims Assistant will all be considered