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Deputy Head of Care
1 month ago
We are recruiting an Operations Manager to support the owner and Head of Care of a Children’s Residential Operation in Northampton
You will also act as Responsible Individual.
As part of the role, you will be required to provide regular documented supervision and annual appraisal of the Registered Managers of the Residential services.
You will be responsible as RI for 5 to 6 homes in Northamptonshire and developing the service to be Good to Outstanding. Ensuring the smooth running of daily operations across the homes you are responsible for including referrals, commissioning with local authorities, developing new children’s homes, recruitment, finance, Health & Safety, Audits and/or any other related work require within the scope of your role.
You will identify areas for development and growth within the business and often create long-term strategies, successfully implementing them daily. Your goal is to maximise efficiency, create value for money and streamline operations.
As a senior member of the company, the Operations Manager is also a leader and a prominent member of the management team and be required to cover the Operations Director.
You will be instrumental in assisting the Operations Director to lead and develop the homes ,staff and residents.
You will cover the Head of Care in their absence.
Salary up to £75k plus bonus. This will be negotiable based on experience and qualifications
Main Responsibilities of Operations Manager / RI
* To be the Ofsted registered Responsible Individual for designated services and act on behalf of the organisation to ensure that they meet relevant requirements set out in legislation.
* Provide highly effective leadership across the residential children’s homes.
* Manage and implement change to help grow the business.
* Display good commercial acumen to develop and produce operationally viable and cost-effective solutions to business development opportunities, developing and working on bids in line with legislation and customer specification.
* A strong commitment to the safeguarding, including Health & Safety, children, young people, families and staff in all services.
* Implement quality assurance practices to monitor and evaluate standards of the individual and of the team performance, to support the company to achieve its objective to continuously improve upon quality.
* Be responsible for reporting regularly on each designated residential Home to ensure that it fulfils its Statement of Purpose and function and is run in accordance with statute and the company policies, guidelines and instructions.
* Ensure full compliance with all external regulatory bodies.
* To provide regular formal and informal supervision and management of senior managers, encouraging professional development, completing and identifying training and staff development needs to ensure objectives are met.
* To provide effective leadership, management support and guidance to operational Registered Managers in the development of the Residential Services.
* Contribute to, and/or participate in, projects and initiatives associated with the functions of both their own area of service delivery and others as required.
* To ensure that the services needs are met through a strong emphasis on communication and participation.
* Rapid improvement of quality within assigned homes with sustainability planning for long term.
* Prepare detailed reports for Statutory and Case Reviews to a consistently high standard
* To participate in meetings and training events as required by Directors.
Knowledge / Education / Skills required of Operations Manager/ RI
* A sound working knowledge of the statutory requirements associated with the residential care of young people.
* This will include Children’s’ Homes Regulations, Residential Family Centres, Health and Safety legislation etc.
* Proven people management skills within a residential setting, including motivating, directing, delegating.
* Able to show how to implement approaches to simplify complex processes and make efficiencies and savings.
* Proven organisational and financial management skills
*
Health and Social Care Management qualifications
*
Experienced in sales, marketing and business management
Experience required of Operations Manager / RI
* Significant experience within leadership role in a multi-site organisation.
* Experience planning and leading strategic initiatives.
* Well established stakeholder relationships with a proven track record of running successful children’s residential care services and influencing change.
* Substantial recent experience of business partnership, relationship and facilitation management skills gained in a similar role.
* A strong background of successful residential children’s home management is essential, preferably with knowledge of Ofsted requirements, working in challenging environments and leading excellence in care.
* Turnaround experience in children’s homes and a successful problem solver.
* Achieved Good or Outstanding judgements in previous settings under your leadership.
For more information on this Operations Manager/ RI opportunity
Contact Mick Hull Fieldview Care Recruitment Solutions
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