Transport Planning Administrator

2 weeks ago

Coalville, United Kingdom Menzies Distribution Ltd Full time
Transport Planning Administrator
Menzies Distribution are looking for an enthusiastic Transport Planning Administrator to support our Central Planning Team located in Coalville, reporting to the Planning Centre Manager.  Ideally we are looking for somebody with experience in transport systems, who has great attention to detail, inputting data and references etc as this role will involve a lot of spreadsheet management. The planning team are located off site and it is a very busy office so the ideal candidate will be very knowledgable within the transport industry. 
What You Want To Know
Salary: £28,980.00k Per Annum
Monday to Friday
Hours: 11:00-20:00
33 Days Annual Leave (25 plus 8 bank holidays)
Free Parking Onsite
Monthly Pay
What your day will look like/Tasks to Complete
Efficiently and effectively progress chasing deliveries and collections and liaising with different stakeholders to communicate progress.
Completing track and trace documentation
Compiling KPI reports
Route cause analysis of issues and reporting findings
Data input tasks using our TMS systems (including Job Entry, rate inputting, etc)
Retrospective TMS compliance checks
Solve customer and carrier problems and help resolve issues promptly.
Regular communication with Customers, Planning team, On-site Operation teams, Drivers, and Sub contractors
Deal with a high volume of customer and carrier phone calls and emails.
Booking in deliveries and collections
POD control and proactively retrieving PODs from carriers.
What we need from you:
‘Right To Work’ in the UK
Good communication skills are essential with the ability to express empathy with customers
Excellent written and verbal skills are essential
Experience resolving disputes in a fair and calm manner and be able to identify issues, which could potentially become problematic and avoid situations arising
Good ‘people skills’ for working with a range of colleagues and customers
A professional manner
Benefits
Pension Scheme
Cycle2Work scheme
Employee Assistance Program
SPIRIT Awards - Peer to Peer recognition
INCLUSION
Menzies Distribution is committed to creating a fair and inclusive environment where employees feel safe, proud and valued. We encourage ways of working that treat everyone fairly and with respect, and we look to create opportunities to improve the diversity of our workforce across all areas of the business.  
We seek to attract and recruit people from the widest talent pool, who reflect the society in which we work. And we aim to encourage an inclusive culture where people can feel empowered to be the very best they can be, and to reach their full potential creating value through diversity is what makes us strong as a business and as an organisation with an increasingly agile workforce, we're open to flexible working arrangements where appropriate

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