CiQ- Government Account Manager

Job Purpose and Summary

As an Account Manager, you play a vital part in Canon´s innovative business sales team & you will be responsible for bringing in new Business to Business (B2B) clients & renewing, upselling & cross selling to existing clients in the Government sector hence creating revenue growth by growing sales of Canon core products & exploit Office Imaging & Solutions opportunities.

By regularly engaging with new potential customers & existing customers in this vertical, you will serve as the relationship lead to these clients, as well as an internal advocate for the clients at CiQ.

You are responsible for understanding each Govt client’s unique environment, business needs, technology vision & internal motivations. Using this knowledge & your technical background, you will seek out ways to fulfill clients’ needs & grow each client’s annual revenue & strive to ensure client satisfaction & retention & maximise the awareness of the brands name within Qatar market.

You are both a hunter for new opportunities and also focused on developing long-term relationships where you nurture your clients to ensure longevity. You can be described as independent (with a lot of initiative) & solution-driven, focusing on big deals & enjoy developing strong customer loyalty.

What we give

• Generating top quality prospects in the Govt sector from small to big-size new businesses across the Qatar  & manage a very active pipeline with short or long sale cycles
• Responsible for the care, retention & revenue growth of the existing CiQ Govt clients
• Establishing strong business contacts/relationships with stakeholders, including data gathering & leading the customer on journey to becoming a customer and keeping them happy
• Acquire & close new business deals through cold calling & prospecting
• Identify qualified prospects & navigate company structures to identify decision makers. Proactively seek new avenues to penetrate clients & attract prospects and Identify opportunities to grow business with existing clients
• Applying consultative sales skills required to assist in explaining product benefits & features, overcoming objections, & closing sales
• Drives customer engagements, meetings, develop opportunities & other skilled assets to position, propose & close deals
• Operates as the primary point of contact for assigned customers
• Deliver face to face &/or online presentations & proposals
• Track & analyze market/industry trends & identify new business & maintain extensive knowledge of current market
• Maintain active pipeline report through Salesforce, logging all activities
• Communicate with clients/customers to understand their needs & explain product value
• Uses product knowledge to build trust, value & influence with the customer(s)
• Quotes prices & rates as needed to close the deal
• Meets or exceed sales goals & expectations. Responsible for growing sales revenue.
• Success in this role is measured by meeting daily & weekly lead generation goals while consistently staying ahead of daily metrics all in a team-focused environment
• Guarantee a seamless onboarding process where you introduce the Account manager & the rest of the team to the client & establish regular communication going forward

What we ask

• Bachelor’s Degree in any field
• English & Arabic is mandatory
• 3-5 years in a similar role & Industry (Govt)
• B2B Account Management background is preferred
• Proven lead generation and cold calling (telephone or face2face) experience
• Outstanding lead generation, sales, business development & negotiation skills
• Social media skills (Linked In, Networking etc.)
• Excellent Interpersonal & Communication Skills (written & verbal)
• Generally, technically savvy, and open to tech products
• Technical expertise would be a plus, but not a deal-breaker; we will train
• Excellent Mathematical & analytical thinking
• Experience using MS Office tools, Advanced Salesforce.com usage & Knowledge
• Adaptable to unforeseen situations, keep focus on the customer & make empowered decisions with integrity, empathy, & compassion.
• Consultative sales skills required to assist in explaining product benefits & features, overcoming objections, & closing sales
• Ability to translate potential client needs into sales opportunities
• Excellent listener, assertive, persistent, persuasive & results oriented
• Strong hunter / new business development skills in B2B sales with a desire to exceed expectations & quotas.
• Ensure the timely & successful delivery of our solutions according to customer needs & objectives
• Responsible for keeping current clients satisfied & delivering exceptional client service on a day-to-day basis
• apply appropriate sales techniques & demonstrate sustained achievement of stated goals.
• Must be a self-starter with effective time management skills.
• Valid Qatar driving license & car is a must
• Valid QID and NOC is a must

You will need

Further information

• Mission focused: mission is to close new business. Anything that deviates your from your mission is a hindrance
• Numbers-driven: know that sales is a numbers game & are always looking for ways to be more productive & efficient
• Competitive: thrive on competition with others or yourselves. You hate to lose even more than you love to win 
• Persistent: do not take no for an answer, & you have no problem being seen as borderline pushy