E-Commerce Account Manager

1 month ago

Alton, United Kingdom Duval Associates Full time
E-Commerce Online Sales Account Manager – Data driven e-commerce account management role - Own the role and take it to the next level
Manage sales through 30+ 3rd party business website accounts (3rd party) Amazon, Wayfair and more... - 100% Account Management role with e-retailer consultation
Negotiable salary up to £40,000 plus excellent benefits - Great business who are ambitious and growing
Alton, Hampshire - Hybrid role – Office / home – make it work for you
Outstanding opportunity for a retail / e-commerce specialist to manage the online division for a well-established business who sell beautiful products
Exclusive role with Duval, speak to Lauren for all the details
This is a role for someone who knows e-commerce, loves working with data, has commercial flair, a great eye for detail and AMBITION
Help grow this brilliant business – build your career
The role requires a results-driven, digitally minded excel and data geek who enjoys working in sales / retail / e-commerce
Your primary goal is to grow and enhance the online presence and service a portfolio of key online retailers, increasing the digital mix of business. You should be capable of providing valuable knowledge and expertise of best practice tactics in ecommerce, with the ability to build a best-in-class customer proposition to ensure maximised sales and revenue opportunities.
We’re looking for:
* Experience of working in a similar role within e-commerce managing the relationship with the 3rd party websites
* An excellent communicator and influencer who can converse easily with others, including remote teams
* Commercially aware, ambitious, data savvy with strong sales analysis and reporting experience
* B2C retail and website management experience is essential.
* Advanced Microsoft Excel and Microsoft PowerPoint skills is crucial.
* Good knowledge of PPC, SEO, AdWords, Google Analytics and overall Google brand development.
* Experience with the Wayfair / Amazon / Costco portals and product uploading would be an advantage
* Ability to manage several projects simultaneously and under tight timeframes.
Role Duties:
* Support the online clients’ web developers / tech personnel by analysing website data to help strengthen our listing portfolio and increase organic search traffic to our product pages. Using insights such as user engagement, site performance and conversion rates to fulfil users’ search needs, suggesting improvements to the website’s design, user experience, or functionality to positively impact sales potential.
* Develop and implement data models, databases, data collection systems, and other strategies to optimise efficiency and accuracy of data analysis.
* Identify products that are performing well or poorly, understanding customer buying patterns, and analysing the effectiveness of marketing campaigns to help attract new customers to our brand.
* Assist the Director of Sales with maximising sales for all key trade activities such as Black Friday, Cyber Monday, holiday promotions, new product launches and any other fundamental business campaigns using various channels of communication and carefully selected mediums, conducting all follow up activities.
* Develop a strong understanding of the business and the markets in which we operate, keeping up to date with trends and consumer needs so the business remains successful and competitive.
* Relentlessly identify new and innovative ways to drive growth to key e-tailers websites, whilst protecting our brand online.
* Create visualisations and reports to effectively communicate findings to Senior Management.
* Ensure all data is accurate and consistent when processing it for analysis. This could involve removing any inaccuracies, duplications, or inconsistencies in the data sets.
* Assist with the uploading of new products, imagery, and inputting of product information alongside system and process updates.
* Participate in other projects and duties in relation to pre and post sales activities.
* Provide back up to the Sales Office Administrators as and when required, such as assisting with sales calls and the processing of orders.
* Carry out any other duties which fall within reasonable expectations of the role as directed by the Director of Sales.
Exciting role where you can make real impact Speak to Lauren @ Duval for more information

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