Current jobs related to Customer Service Champion - Derby - Capella Professional

  • Customer Experience Champion

    1 month ago

    Derby, Derby, United Kingdom Futures Housing Group Full time

    Shaping Customer-Centric Strategies at Futures Housing Group We are seeking a passionate and driven leader to spearhead our customer experience initiatives. As the Customer Experience Improvement Manager, you will play a pivotal role in embedding the customer voice at the heart of everything we do. Your ability to influence stakeholders, drive change, and...

  • Community Champion

    4 months ago

    Derby, United Kingdom Morrisons Full time

    **About The Role**: Our Community Champions are the gateway from our Manufacturing sites into their local communities. They work really hard to build relationships with local residents and charities ensuring we have a positive presence in the local area. This could include: - Engaging with local community groups to plan visits, tours and events - Planning...

  • Customer Service Assistant

    4 months ago

    Derby, United Kingdom AB Forecourts Full time

    Customer Service Assistant, Shell Ockbrook, Borrowash bypass, Derby DE72 3HN we are currently looking for 2 part time positions mainly nights that are also able to help cover sickness and holidays. Our Shifts are: 6am-2pm 2pm-10pm 10pm-6am Immediate start available. Our Customer Service Champions make sure that our service station is always a welcoming...

  • Customer Service Representative

    2 weeks ago

    Derby, Derby, United Kingdom Co-op Group Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Team Member. As a key member of our store team, you will be responsible for providing exceptional customer service, working collaboratively with colleagues to achieve sales targets, and maintaining a high level of store standards.Key...

  • Customer Service Representative

    2 weeks ago

    Derby, Derby, United Kingdom Co-op Group Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Team Member. As a key member of our store team, you will be responsible for providing exceptional customer service, working collaboratively with colleagues to achieve sales targets, and maintaining a high level of store standards.Key...

  • Customer Service Assistant Nights

    3 months ago

    Derby, United Kingdom AB Forecourts Full time

    Part Time Customer Service Assistant, Shell Ockbrook, Borrowash bypass, Derby DE72 3HN 16 hour (plus cover) position available at our Shell Ockbrook Petrol Station Shift are: 10pm-6am Extra hours will be available covering holidays and sickness. Immediate start available. Our Customer Service Champions make sure that our service station is always a...

  • Customer Service Assistant Nights

    3 months ago

    Derby, United Kingdom AB Forecourts Full time

    **FRIDAY 12AM TO 8AM and SATURDAY 12AM TO 8AM** **Shell Derby, Willington DE65 6DX** We are looking to recruit someone for the following 16hours a week. Extra shifts are available for shift cover, sick, holidays etc Our Customer Service Champions make sure that our service station is always a welcoming place for customers. They keep it clean and safe,...

  • Customer Service Assistant Nights

    4 months ago

    Derby, United Kingdom AB Forecourts Full time

    **ZERO HOUR CONTRACT** **Shell Derby, Willington DE65 6DX** We are looking to recruit someone for the following ZERO HOUR contract. Extra shifts are available for shift cover, sick, holidays etc Our Customer Service Champions make sure that our service station is always a welcoming place for customers. They keep it clean and safe, with everything working...

  • Customer Service Assistant Nights

    3 months ago

    Derby, United Kingdom AB Forecourts Full time

    Part Time Customer Service Assistant, Shell Ockbrook, Borrowash bypass, Derby DE72 3HN 16 hour (plus cover) position available at our Shell Ockbrook Petrol Station Shift are: 10pm-6am Extra hours will be available covering holidays and sickness. Night shift is paid at £9.80 per hour regardless of age. Immediate start available. Our Customer Service...

  • Customer Service Assistant Nights

    3 months ago

    Derby, United Kingdom AB Forecourts Full time

    Part Time Customer Service Assistant, Shell Ockbrook, Borrowash bypass, Derby DE72 3HN 16 hour position available at our Shell Ockbrook Petrol Station Shift are: 10pm-6am Extra hours will be available covering holidays and sickness. Night shift is paid at £9.80 per hour regardless of age. Immediate start available. Our Customer Service Champions make...

  • Customer Service Executive

    3 months ago

    Derby, United Kingdom ASTON BARCLAY LIMITED Full time

    **Job description** We are the leading national independent auction group, led by quality people, driving the future of the remarketing industry through leading results, innovation, investment, excellence in technology and exceptional service. Our mission is to bring new perspectives, energy and more innovative ways of working to extend our value within...

  • Customer Service Assistant Zero Hour

    3 months ago

    Derby, United Kingdom AB Forecourts Full time

    **ZERO HOUR CONTRACT** Customer Service Assistant, Shell Derby, Willington DE65 6DX Our shift patterns are: 8am till 4 pm AM shift 4pm till 12am midnight PM shift 12am till 8am Nightshift Extra shifts are available for shift cover, holidays etc Nightshift rate is paid at £10.72, all other shifts are paid at National Minimum Wage Our Customer Service...

  • Customer Service Assistant

    4 months ago

    Derby, United Kingdom AB Forecourts Full time

    **ZERO HOUR CONTRACT** **Shell Derby, Willington DE65 6DX** We are looking to recruit someone for the following ZERO HOUR contract. Extra shifts are available for shift cover, sick, holidays etc Our Customer Service Champions make sure that our service station is always a welcoming place for customers. They keep it clean and safe, with everything working...

  • Retail Customer Service Representative

    3 months ago

    Derby, United Kingdom William Hill Full time

    **Location** Shardlow Road, Derby DE24 0JG **Contract type** Full-time **Salary** £10.50 rising to £10.90 after passing probation **Hours** 30 - People don’t just come here to place bets, they come for the experience. And you will be at the heart of it all.- Careers in our shops are about much more than simply taking bets. Our colleagues are the...

  • Customer Assistant

    4 months ago

    Derby, United Kingdom M&S Full time

    **All the details** Work Pattern: MONDAY 06.00-10.00 TUESDAY 06.00-10.00 FRIDAY 06.00-10.00 SATURDAY 06.00-10.00 **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the...

  • Customer Services Team Leader

    24 hours ago

    Derby, United Kingdom Savills Management Resources Full time

    Purpose of the Role The role to ensure the smooth and efficient operation of the Customer Services department providing excellent customer service, ensuring excellent standards of customer care at all times. Key Responsibilities Ensure the overall effectiveness and efficiency of the Customer Services team and customer care provision.Act as an ambassador...

  • Customer Services

    3 months ago

    Derby, United Kingdom Pertemps Network Group Full time

    **Job Description**: Customer Service Assistant Pride Park £11.50 per hour Temporary A leading Pride Park Finance client Business are seeking commissions customer service assistants on a temporary basis, this is working in a modern working environment. **Responsibilities**: Manage allocated businesses to resolve queries Effectively resolve queries in a...

  • Customer Assistant

    4 months ago

    Derby, United Kingdom M&S Full time

    **All the details** Below is the working pattern for this vacancy. Friday 06:00-10:00 Saturday 06:00-10:00 Sunday 14:00-18:00 **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business,...

  • Customer Assistant

    3 months ago

    Derby, United Kingdom M&S Full time

    **All the details** Work Pattern: Tuesday: 13:00-21:00 Wednesday: 10:00-18:00 Friday: 13:00-21:00 Saturday: 13:00-21:00 Sunday: 09:00-17:00 Monday: 13:00-21:00 Thursday: 13:00-21:00 Friday: 13:00-21:00 **Under 18 disclaimer** **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before...

  • Customer Assistant

    4 months ago

    Derby, United Kingdom Lidl Full time

    Summary £12.40 - £13.00 per hour | Part Time contract | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re collaborative, determined and we all pitch in to help each other out. Just like you. As a Lidl Customer...

Customer Service Champion

4 months ago

Derby, United Kingdom Capella Professional Full time
Customer Service Champion
Permanent | Full Time| Pride Park - Derby
About The Client
Capella Professional are proud to have partnered yet again with an established family run consumable manufacturing business who have been trading for over 150 years. Operating globally, they supply customers across all corners of the world with over 6,500 employees across 39 countries.
About The Role
You will play an integral role in a small yet established team with no two days ever being the same. With a heavy emphasis on using CRM systems, previous experience of this nature is highly desirable.
Some of the duties of your role will include:
Working closely with Key Account Managers - Clear written and verbal English communication essential
Raising projects and customer queries in the CRM system, following up with the relevant department
Establishing yourself as a direct customer contact
Providing accurate pricing for products in various currencies
Arranging for product samples to be sent both to customers and to our Derby office for use in our development laboratories. This will involve providing relevant supporting shipping paperwork as well as dealing with couriers to both send parcels and track their arrivals
Ensuring system processes and protocols are adhered to and the system is kept up to date as per Head Office requirements
Required Skills
A very high level of attention to detail
Organised & self-motivated
Proficient computer literacy with a focus on professionally worded and formatted email communications being key, i.e. Microsoft Outlook
Confident in use of CRM systems
Having confidence in your own knowledge and ability
Adaptability
Easily able to build relationships with colleagues and customers
What They Can Offer
25 days holiday per annum + bank holidays
15% pension
Free parking
Forward thinking and innovative employer
Work Hours
Mon - Thur / 8.45am - 4.45pm
Fri / 8.45am - 3.00pm
Please refer to the GDPR policy on our website