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Assistant Housing Choice officer

2 months ago

Southwark, United Kingdom Hatched Recruitment Group Full time
Assistant Housing Choice officer
Southwark
Job Role
The purpose of this position is to provide administrative support to housing choice team as well as carry out initial assessments and provide advice to vulnerable residents in housing need.
To provide a customer focused choice based lettings service to the public, through engagement with statutory and voluntary agencies developing partnerships to promote equal access to housing and related services.
To support vulnerable households achieve ease of access to council services and work to reduce the number of homeless households in temporary accommodations by promoting other viable options for rehousing.
To undertake assessments of needs, administer the social welfare panel and contribute to auditing the work of the team and policy/procedural development.
Key Accountabilities
To provide a customer focused service that has regard to the Equalities Act 2010.
To assist vulnerable households to access the choice based lettings scheme with ease and to work closely with partner agencies to achieve this.
Assisting applicants with the different stages of the application process.
Attending partner agency workshops, advice sessions or meetings (representing the team where necessary) with the aim of sharing information and promoting ease of access to the choice based lettings service.
Undertaking priority assessments of need and Part 6 reviews in accordance with the allocations policy