Conduct Risk Manager
4 weeks ago
We are looking to onboard a Conduct Risk Manager to work on a contract basis for a large consultancy firm.
This is an interim role (expected duration 6-9 months). The consultancy firm currently have a large volume of work for retail financial services clients around consumer duty and vulnerable customers. The Conduct Risk Manager will be working on behalf of the consultancy, helping these clients to understand what strategies they need, how their products/propositions, operations and contact centres need to be adjusted from a conduct risk perspective.
The role will have junior direct reports so will involve some management-type responsibilities.
This position can be primarily remote therefore we are able to consider individuals located anywhere within the UK, although they must have the ability to travel to client-site e.g. once a week (client sites are mainly London based, but some are in other locations e.g. Nottingham/Manchester).
Key Requirements:
- Solid background in and understanding of Conduct Risk consumer duty, vulnerable customers etc.
- Retail Financial Services background ideally from banking or insurance with an understanding of conduct in this space
- Previous experience of managing junior team members
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