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Mac Engineer

2 months ago

West London, United Kingdom In Technology Group Full time
Salary: £47,500 D.O.E
World Class Training Programme
Location: Central London / Hybrid + Flexible Working
An expanding MSP based in London is on the lookout for a Senior Mac Engineer to join their London team. This provides the opportunity to deal with a wide range of Mac and JAMF user support as well as the chance to work on some very exciting projects they have in the works for the coming year.
Job Summary
In this role you will be responsible for providing technical support for Mac OS and Mac devices to a wide customer base. Your work will be split between helpdesk support to clients. There will also be the opportunity to go on client site visits.
Role Responsibilities:
Provide support for Mac systems and applications
Great customer service skills
Troubleshoot and diagnose technical issues
Monitor and maintain system performance
Provide guidance and advice on system optimisation
Liaise with vendors and clients
Knowledge of scripting (Bash is a bonus)
Ability to prioritise and manage time effectivelyTechnical skills:
Strong Mac OS Experience
Great Customer service
JAMF / JAMF Pro
Apple Business Manager
Bash or PowerShell scripting (Bash preferred)
Basic Firewall knowledge
Driving license not essential but preferredClear and defined progression and training plan.
If you are interested in this position and meet the above requirements please apply for immediate consideration ad interview
Keywords: Mac Support Engineer - MacOS - MSP - JAMF - Apple - IT Solutions - Sophos - Cloud - Bash - PowerShell - Servers - Networking
In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy