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IT Support Engineer

2 months ago

Kingston upon Hull, United Kingdom CV Screen Ltd Full time
IT Support Engineer
Hull
Up to £30,000 + Excellent Prospects
CV Screen is recruiting for an IT Support Engineer for a well-established company. The role is hybrid with ideally three to four days a week in the office in Hull and a salary of up to £30,000 is available.
You will need a full driving license and access to own transport. This is a great role for candidates seeking to make an immediate impact to an organisation.
ROLE DETAILS
Your role as IT Support Engineer will sit within the Technical Services team, the successful candidate will be innovative, collaborative and driven and ultimately responsible for providing 3rd line ICT support to the business.
Working to ITIL principles, the successful candidate will be working with all infrastructure servers and services and assist with monitoring all to ensure a high level of support and continued operational effectiveness for all users.
DUTIES & RESPONSIBILTIES:
-          Perform in-depth diagnostic tests and troubleshooting
-          Maintain an accurate record of all issues encountered
-          Maintain customer service levels
-          Assist with the configuration, administration and management of servers, operating systems, applications, networks (LAN and WAN) and telecommunications infrastructure
-          Assist the IT Support Technicians in resolving user support requests and acting as 3rd line support for these services and support requests
-          Attend educational programs, workshops and seminars
REQUIRED SKILLS
The IT Support Engineer will have the majority of the following experience:
-          Previous experience in a similar position providing 3rd line support
-          Excellent knowledge of Windows Operating Systems (Client and Server)
-          Knowledge of Windows Server usage functions
-          Excellent knowledge of mobile device and application management
-          Hypervisor technologies, specifically VMware
-          Good understanding of networks and configurations
-          Experience with security management solutions, including endpoint protection
-          VoIP telephony systems
-          Full driving license and access to own transport
SALARY:
Basic salary up to £30,000
Benefits include:
-          25 days holiday + BH’s
-          10% employer contributory pension scheme
-          Up to 12.5% annual bonus
-          Market leading family friendly policies (Maternity, Paternity etc)
-          3 x Salary death in service benefit
-          Employee wellbeing app and EAP programme
-          Annual salary reviews and increases
LOCATION
Hybrid role with three days in the office in Hull.
Commute From:
Beverely, Brandesburton, Driffield
TO APPLY:
Please send your CV to Skye Mclellan at CV Screen in strict confidence or call Skye for more details.
CV Screen is the Recruitment Agency managing this vacancy.
ALTERNATE TITLES
Systems Administrator | IT Systems Administrator | 3rd Line Support Engineer
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