Senior Enterprise Account Manager

3 weeks ago

London Area, United Kingdom Urban Digital Recruitment Ltd Full time

Senior Enterprise Account Manager - AI Tech Startup

c£85k + OTE + Equity

Hybrid, London 1 day a week + Global Travel 30% of the year



The high-growth DeepTech AI startup is on the lookout for a seasoned Senior Account Manager who possesses a passion for cutting-edge AI technology and has the ability to navigate the complexities of B2B Enterprise.


In this role, the successful candidate will play a pivotal role in shaping, building and leading the account management/customer success team, to maximise relationships and revenue.



The Role:

As the inaugural Senior Account Manager, you will be responsible for nurturing client relationships, driving upsells and cross-sells, and ensuring customer satisfaction throughout the post-sales cycle.


Collaboration with cross-functional teams to provide clients with valuable insights, analytics, and product opportunities is key, all while maintaining a positive and engaging rapport.


In time you will also hire and build a team, around you.



About You:

  • 3+ years of experience in B2B Enterprise Account Management within SaaS
  • Min 1+ years of experience working within a Tech startup
  • 2+ years of experience within the Retail Sector/RetailTech (desirable)
  • Experience selling AI/ML SaaS products is a bonus
  • Proficiency in Pipedrive or comparable CRM
  • A proactive attitude with a passion for problem-solving
  • Ability to influence cross-functional teams and navigate complex stakeholder environments
  • Willingness to travel globally 30% of the year
  • Must embrace a fast-paced startup environment and be comfortable with ambiguity and change



If you're ready to make an impact in a thriving startup environment and are passionate about driving success in the AI industry, this is your chance



#AI #TechStartup #AccountManagement #B2BEnterprise #RetailTech #DeepTech #AIproducts #London #GlobalTravel #Customersuccess #enterprisesales #SaaS

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