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Facilities & Workspace Coordinator
4 months ago
The Guinness Partnership is one of the leading providers of affordable housing and care services in England. We build and manage homes and provide housing services for around 140,000 customers nationwide. Our vision is to deliver great service, provide great homes, to be a great business and to be a great place to work. Because everything we do is about our customers, our communities and our people, any profit we make is re-invested in new and existing homes and improving services.
About the role
We have an exciting opportunity for a Facilities and Workspace Co-ordinator to join our team based in Brock Street, London, on a permanent basis. This is a full-time role working within the office, covering the core operational hours of 9:00am-5:00pm, Monday to Friday.
Reporting to the Regional Workspace Manager you will deliver high quality front of house services and support the delivery of effective and efficient Workspace services for Guinness ensuring a high level of customer satisfaction.
You will act as the first point of contact to customers, colleagues and building users and demonstrate the Guinness behaviours, presenting a welcoming impression to all visitors, so it is essential for you to be able to build strong working relationships with internal and external customers and be able to communicate effectively both verbally and in writing to ensure the timely and effective supply of Workspace Management services including deliveries and office supplies.
This role also requires a wider range of skills such as testing of water, fire alarms and other building services to ensure compliance standards and measures are met.
What we’re looking for
We’re a customer-focussed organisation so we know that how we do things is just as important as what we do. You’ll not only be an experienced Workspace Co-ordinator, but you’ll also have great customer service skills and a willingness to go the extra mile to get the job done. You’ll also be able to demonstrate:
* Experience of working in a customer focused environment responding to and resolving queries.
* Excellent oral and written communications.
* Good knowledge of Microsoft Office / IT literate
* Confident and personable
* Demonstrates the Guinness Behaviours.
Essential Qualifications:
* Qualified to a GCSE Level 5 or equivalent in English& Maths.
Interviews will be face-to-face at our Brock Street Office from Wednesday 29th May & Thursday 30th May 2024.
If you’re interested in finding out more about the key responsibilities of the role and/or to ensure you meet the essential criteria, please review the attached role profile.
The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships
