Funeral Service Arranger
1 month ago
Full-Time, Permanent
Location: Worcester
Salary: £25,034.09 per annum (£12.56 per hour)
Join us in ensuring every goodbye is dignified and meaningful.
#WorkingWithDignity #DignifiedCareers
Our Funeral Service Arrangers, based at our A V Band Funeral Brand, are the welcoming presence representing our branches across the Worcestershire area. They extend a warm hand to those facing loss, offering support during what may be one of life's toughest moments.
This meaningful opportunity calls for individuals who can seamlessly blend empathy, resilience, care, and professionalism, embodying the renowned standards that define us
Here is what a typical day could look like for you:
Working closely with our clients to arrange funerals, planning every personalised detail and offering the full range of services and products that fully address the needs of our clients.
Communicating regularly with clients through all avenues be it email, face-to-face and telephone.
Make sure that any deceased people at our branch are regularly attended to and are respectfully presented during client visits.
Preparing in advance for any client visits, ensuring that those wishing to spend time with their loved ones are offered a warm and appropriate welcome and level of support.
Accurately manage administrative duties, communicate with stakeholders effectively, and pay high attention to detail.
Willingness to train in Funeral Plan Consulting and once qualified, support families to create their bespoke funeral plans.This role will suit someone who:
Exceptional communication and administrative abilities, coupled with meticulous attention to detail, to ensure strict adherence to regulatory policies and procedures.
Emotionally intelligent, taking pride in providing supportive customer care under sensitive circumstances.
Reliable, well-presented, and aims to achieve high standards in their job role.
Enjoys being a part of their community.
Committed to building relationships and has a passion for customer service.What we provide to you:
Annual salary of £25,034.09.
22-25 Days Holiday + Bank Holidays.
Pension Scheme.
Life Assurance X2.
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