MAC Test Lead

Job Title:

MAC Test LeadnLocation:

HybridnRate:

CompetitivenDuration:

6 month contract

Deloitte

Working with the Deloitte Associate (Contractor) Programme means we can offer you the opportunity to work on a variation of industry and client related projects. Our aim is to retain the best talent and so when your project end date nears our team of Talent Community Advisors will be working with you to look at alternative projects within the firm that suit your experience should you wish to continue with Deloitte.nConnect to your opportunitynA QA Test Lead in end user technology specialising in Apple technologies primarily in Mac.nWorking within the QA Test Team in ITS Projects to carry out test planning, scripting, and execution activities to ensure all integrated applications and technology solutions are thoroughly tested. This role will also be required to have a focus on supervisory responsibilities as well as a great attention to detail and the ability to prioritise work according to risk and business focus. As a QA Test Lead you will be working alongside the other QA Test Managers to ensure all test activities on projects are executed as per the Test Plan. You will be required to liaise with Project Managers, Technical teams, Senior Test Analysts, Business Analysts, Solution Designers, users to ensure any changes to the Deloitte IT estate meet out quality standards.

As a QA Test Lead we expect you to be confident leading functional testing activities in projects and releases. We also expect you to be comfortable with other aspects of testing according to our Test Framework including planning, technical prep, scripting, non-functional testing & SIT, coordination of UAT and OAT phases, handover to operations. This role will also be required to be responsible for test automation development and regression scripts with Tosca; working knowledge of Mac; application deployment using JAMF Pro; continual improvement and ad-hoc test team activities as required.

We encourage consideration of flexible ways of working, both formal and informal arrangements that allow for the best outcomes for our people and our clients. If this opportunity is of interest to you with some flexibility, please do discuss with us.

The Role

Main AccountabilitiesnTest Support 10%nPlanning and estimating testing efforts for various projects and new initiatives.nSupporting the creation of test plans that can be understood and actioned by other parties both internal and external.nSupporting the DevOps Process through Azure pipelines for continuous testing.nReviewing and continually improving test scenariosnSupporting the development of the test team by leading an internal focus area. This may be along the lines of: running & maintaining internal lessons learnt or risk discussions; evaluating future test trends and presenting to the team; identifying and owning continual improvement opportunities within the team; testing and trialling new test toolsets.nProviding status reports to Project Managers, Senior Management Team and senior business leaders.nSupervising team members to ensure all test activities are conducted to our standards

Test Design & Execution 80%nDeveloping test scenarios following a risk-based approach. These should be created from discussions with key stakeholders, requirements documentation, solution design, high level test plan, business process maps and other project documentationnEnsure proper traceability, version control and configuration management of all test objects developed.nEnsuring that all technical preparations have been completed prior to commencing test activities i.e. test environments stable and ready for use, entry criteria met, test accounts set-up, access devices ready for testingnExecuting test scenarios and managing results spanning: functional testing; package testing; system & integration testing; aspects of non-functional testing; end user applications; large end user computing deployment testingnManaging and reporting on progress of test activities and against entry & exit criterionnMaintaining requirements traceability and demonstrating test progressnDevelopment of test deliverables such as: UAT Plans, UAT Completion Reports, OAT Plans, Test Completion Reports, Defect Handover ReportnRunning pre-defined regression tests to ensure compatibility with existing software on the Deloitte build.nConducting full analysis of the results returned and handing over any defects which, upon review, are found to be valid.nIdentification and management of defects through to resolution. This may include leading defect triage sessionsnDevelop communications and reports to be shared with Business & Service Owners, Test Manager and key stakeholders as required

Continual improvement & innovation 10%nYour professional experiencenEssentialsnProven experience – Test Lead or above experiencenExpert in using Apple Mac AutomatornIntermediate knowledge of AppleScriptnSome experience in automation testing in ToscanExperienced in communicating to C-Level AudiencenStrong communication, technical and remote collaboration skills are a must with the ability to communicate professionally and effectively with staff at all levels.nAbility to build good relationships & conduct effective technical discussions with clients, peers and senior staff. Ability to manage a group of Test Professionals.nStrong verbal communication skills and strong administrative skills with a keen attention to detail.nA professional and confident style, with drive & enthusiasm and with a strong ability to multi-task.nproven experience in testing Mac devices, including application deployment using JAMFnproven experience with test planning taking a risk-based approachnA thorough knowledge of Test Methodologies e.g. Agile, Waterfall, V-Model etc.nAgile understanding and experience in working in a scrum teamnExperience in testing process improvement areas.nDemonstrated ability in applying repeatable quality assurance process and methods to enterprise wide technology projects or initiatives.nISTQB/ISEB Software Testing Foundation & Practitioner level certification is mandatory.nCertified with ITIL Foundation level or abovenExperience working with team members in offshore and near shore locationsnExperience in working as a service management professionalnA thorough knowledge of 10/11 operating system, Windows 10/11 Evergreen (WaaS), Office 365 and Citrix environments.nA thorough knowledge of latest MacOS Sonoma etc).nSetting up Mac virtual machines.

DesirablesnAn awareness of other testing tools would be advantageous.nExperience working with external suppliers and managed services to ensure that testing meets Deloitte’s requirementsnAbility to manage a group of Test Professionals (including, Manual, Performance & Automated Test resources) from disparate resource models.nExperience using Microsoft SCCM

IR35nAs a means of managing tax, commercial and reputational risks, Deloitte prohibits the use of Associates through Personal Service Companies (‘PSCs’). All Associates must contract under PAYE arrangements through a Deloitte approved ‘Employment Company’ (aka ‘umbrella company.’)

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