Help Desk Specialist

4 weeks ago


newcastleupontyne, United Kingdom Mitie Full time

Job Overview: We're looking for a proactive and approachable Workplace Assistant to join our Newcastle office on a part-time basis . This role is a key part of the local operational team, helping to ensure the office runs smoothly and provides a safe, welcoming, and efficient environment for all EY employees and visitors. Job Responsibilities: Delivering a high level of customer service to all parties within the building and supporting with queries. Being first point of contact for workplace services. Supporting day-to-day office operations. Liaise with service providers and external contractors. Supporting new joiners, managing supplies and ensuring the office is always “set to go". Help maintain high standards across facilities, meeting rooms, health & safety and environmental initiatives. Working closely with the Workplace Coordinator and other teams to resolve issues quickly, communicate effectively with staff and contribute to a positive workplace culture. Ensure maintenance reporting is updated and support in fire safety and business continuity. What we are looking for: Strong organisational skills Customer-focused mindset. Some experience in facilities or office management. Confident in working independently Comfortable with interacting with people at all levels and able to adapt to a fast-paced environment.



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