System Engineer

An Amazing Career Opportunity for a Systems Engineer - Biometrics Team Location: Cardiff, UK Job ID: 42828 We are recruiting for a Biometrics Engineer QA to join our team The qualified candidate will support Physical Access Control Solutions (PACS) Business Area by validating the successful integration and performance of Physical Access Systems comprising of, but not limited to; Authentication Credentials and services (Physical and Mobile), Authentication Devices, Access Control Devices and Device/System Management. Who are we? HID powers the trusted identities of the world’s people, places, and things, allowing people to transact safely, work productively and travel freely. We are a high-tech software company headquartered in Austin, TX, with over 4,500 worldwide employees. Check us out here: and Physical Access Control Solutions (PACS): HID Physical Access Control Solutions (PACS) is at the forefront of securing spaces with advanced, reliable access control solutions. From cutting-edge readers, credentials and controllers, to mobile and biometric technologies, HID PACS empowers organizations worldwide to protect their people, property and assets with scalable, high-quality solutions. This is more than just a job – it’s your chance to join an industry leader to drive innovation in access control and make a real impact on global security solutions. As our Systems Engineer - Biometrics , you’ll support HID’s success by: Conduct testing of physical access control products, address and resolve customer-reported issues, report bugs, and create and execute test plans and test cases. Perform black box and automation testing. Set up and maintain the testing environment in the lab, including Windows, Android, and iOS platforms. Validate and troubleshoot issues, provide information to the development team, and assist in resolving them. Conduct regression testing before release. Communicate effectively regarding issues, objectives, initiatives, and processes to plan. Perform other duties as assigned. What we will love about your background Focused on continuous quality improvement. Validates Solutions from the perspective of the Customer / User. Able to meet challenging deadlines. Agile Mindset. Your Experience and Education include: Possesses or working towards a degree or equivalent qualification or 1 year related experience, or equivalent combination of education and experience. IT/IP Networking and associated technologies. Lean and Agile methodologies, including SAFe. Access Control management via Head-End or IAM Systems. Proficient in MS Office applications, such as Word, Excel, PowerPoint, etc. Familiar with operating systems, such as Windows, Android, iOS. Working knowledge of networking, switches, routers etc. What we can offer you: Competitive salary and rewards package. Competitive benefits and annual leave offering, allowing for work-life balance. A vibrant, welcoming & inclusive culture. Extensive career development opportunities and resources to maximize your potential. To be a part of a global organization that is pioneering the hardware, software and services that allow people to confidently navigate the physical and digital worlds. Why apply? Empowerment: You’ll work as part of a global team in a flexible work environment, learning and enhancing your expertise. We welcome an opportunity to meet you and learn about your unique talents, skills, and experiences. You don’t need to check all the boxes. If you have most of the skills and experience, we want you to apply. Innovation: You embrace challenges and want to drive change. We are open to ideas, including flexible work arrangements, job sharing or part-time job seekers. Integrity: You are results-orientated, reliable, and straightforward and value being treated accordingly. We want all our employees to be themselves, to feel appreciated and accepted.