Commodities IT Support Analyst
4 weeks ago
CIT provides liquidity and market-making services across commodity markets to a large and diversified base of clients worldwide. Products include Base and Precious Metals, Oil, European and North American Power and Natural Gas, Coal, Emissions and Agricultural Commodities.
Key Responsibilities As a member of the team, support the global commodities in house platform, critical for front-to-back functionality including pricing, risk management, trade booking, market data imports, p&l reporting, settlements, physical scheduling, trade confirmations and regulatory reporting and more.
Key daily tasks include:
- Fielding questions from all CIT personnel including traders, marketers, risk managers, and middle office and others
- Analysing and resolving production support technical and functional issues
- Proactively monitoring the system
- Incident Management
- Release management
- Participate to the platform improvement :
- Monitoring
- Infrastructure and Architecture
- Obsolescence Management / Migrations
- Bug Fix specifications and testing
- Various tools development
- First-line support rota, which includes an early shift for resolving overnight batch issues and late shift + on-call for overnight and weekend support.
- Strong problem-solving
- Fast Learner
- Communication
- Continuous improvement
- Like doing support and help users
- Cleared and OTC products (Futures / Options / Swaps /Exotics).
- Good knowledge on Commodities activity
- Knowledge on pricing, valuation, and p&l.
- Front to back workflows and architecture.
- Market data management and providers.
- Settlement and invoicing.
- Regulatory reporting for commodities
- Confirmation process.
- Intermediate level relational database and SQL skills are required.
- Monitoring tools: Geneos, Graphana/Prometheus, Dynatrace.
- Windows / Linux Servers administration - essential.
- Networks infrastructure / Security - essential.
- Good knowledge of script languages (Powershell, Python ...).
- Experience on Dev/Ops environments.
- Knowledge on: IBM MQ / Octopus / Consul is a plus.
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