IAM Technical Analyst

IAM Technical Analyst / BA (IGA) Utilities Predominantly remote: Occasional travel to Warwick 6 months+ In short: We’re implementing new and heavily regulated controls across our Identity and Access Management solution and we need a strong IAM Technical BA who can document the processes around implementing controls and regulatory requirements. You will be delivering across BAU, Programmes and Vendors. Please only apply if you have deep IAM / IGA skills. In full: An IAM Technical BA acts as a vital link between business needs and technical solutions in the complex domain of Identity and Access Management (IAM). This role involves analysing and documenting user identity, access, and entitlement requirements, designing and improving IAM frameworks, and ensuring solutions meet both business objectives and technical specifications, often within cloud environments like AWS, Azure, or GCP. Key responsibilities include stakeholder management, gap analysis, defining functional and non-functional requirements, and facilitating the implementation of IAM tools such as Active Directory or Okta. Key Responsibilities: Requirement Elicitation: Gathering and documenting detailed business and technical requirements for IAM projects from various stakeholders. Process Analysis: Analysing current identity and access management processes to identify opportunities for improvement and develop new strategies. Solution Design: Contributing to the design and implementation of IAM solutions that enhance security, streamline operations, and align with business goals. Technical Specification: Translating business needs into clear, actionable technical specifications and acceptance criteria for development and testing. Stakeholder Communication: Acting as a liaison between technical teams (e.g., security, identity) and business stakeholders to ensure clear communication and consensus. Tooling Expertise: Working with and documenting IAM processes within common platforms like Azure AD, AWS IAM, GCP IAM, and supporting the integration of identity systems through protocols like SAML or SCIM. Gap Analysis: Performing gap analyses to pinpoint missing or weak access controls and recommending solutions to address them. Change Management Support: Collaborating with change management teams to ensure successful adoption of new IAM processes and systems. Required Skills: IAM Expertise: Strong understanding of core IAM concepts, IAM controls, including identity lifecycle management, authentication, authorisation, and privileged access management (PAM). Cloud Platform Knowledge: Practical knowledge of cloud-based IAM services in AWS, Azure, and GCP. Stakeholder Management: Excellent communication and interpersonal skills to effectively manage relationships with technical teams and business users. Analytical Skills: Strong analytical and problem-solving abilities to understand complex technical issues and propose effective solutions. Business Process Modelling: Ability to document business processes (e.g., using BPMN) and support migration strategies. Familiarity with IAM Tools: Experience with tools such as Active Directory, Azure AD, Okta, or SailPoint Candidates will ideally show evidence of the above in their CV in order to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Pontoon is an employment consultancy and operates as an equal opportunities employer.