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IT Systems Analyst

4 months ago

Gateshead, United Kingdom Central Employment Agency Limited Full time

Central Employment is proud to partner with a new client looking to change how things are done within their industry. Starting on this data-driven journey, they want to take on an IT Systems Analyst to join their expanding IT team. They are building an exciting culture with expansive learning opportunities and development pathways.

Hours
Mon - Fri 8 - 16:30
x5 days on site

The ideal candidate will have commercial experience working in IT Support and a keen interest in expanding their data visualisation knowledge within a commercial environment.

What you'll gain:

Learning Culture: Access to continuous learning and skill expansion through a subscription service where you will have access to learn what you like.

Career Growth: Opportunities for personal and professional development. As the company continues their huge growth, there will be an expansion of the IT/Data teams.

Dynamic Environment: Collaborate with a diverse and talented team on a wide range of Data and IT-focused projects

Salary Progression: Up to £28,000 after completion of PowerBI qualifications.

What You'll Do:

  • Provide comprehensive IT systems, software, and hardware maintenance and support to clients and internal teams.
  • Undertake systems administration tasks to ensure seamless operations.
  • Manage, maintain, and support software and hardware infrastructure.
  • Analyze data and generate insightful company reports to drive informed decision-making.
  • Facilitate the onboarding process for new clients, ensuring a smooth transition.
  • Configure and operate the order processing system (Mintsoft) for both new and existing clients.
  • Set up clients with customer service software systems, infrastructure, and hardware for smooth onboarding


The Person

  • Excellent communication and interpersonal skills
  • Confident and professional manner when contacting Customers by Microsoft Teams, Phone and Email.
  • Self-Motivator
  • Ability to work under pressure
  • Experience in understanding complex software systems, including troubleshooting and technical problem-solving.
  • Strong analytical mindset
  • Exceptional attention to detail

Please submit your CV to join this exciting North East growth success story.


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