Applications Manager
1 month ago
Business: Lucy Electric UK
Location: Thame
Job Reference No: 3554
Job Purpose:
We are seeking an enthusiastic Applications Manager to join our close-knit team at Lucy Electric. This is a great opportunity for a motivated self-starter to learn all about Lucy Products and how they are used in the electricity industry; you will be responsible for advising our sales teams and customer base on the optimum use of our LV Products.
Business Overview:
Lucy Electric is an international leader in intelligent secondary power distribution products and solutions, with features such as remote operation and monitoring. Linking energy generation to consumption, the business specialises in high-performance medium and low-voltage switchgear for utility, industrial and commercial applications.
Job Overview:
You will work as part of a wider Applications & Technical Support team working closely with other Applications Managers, contract design engineers, technical support engineers, contract engineers and technical authors.
Job Context:
The role will be Thame office based but in conjunction with the company’s hybrid working policies.
This role reports to the Head of Applications & Technical Support and manages the Technical Support Engineers.
Key Accountabilities:
Work with the Lucy Electric Sales teams to provide pre and post sales technical support.
Review customer and industry specifications for equipment protection to provide the most efficient solution for use with Lucy Electric’s portfolio of LV Products.
Provide Lucy product training to internal and external customers.
Provide support and advice to the Energy Service and production testing departments.
Work with the Contract Engineering Team Manager to ensure the supplied product specification meets the customer’s expectations.
Manage and oversee customer factory acceptance tests.
Work to ISO 9001 quality standards.
Ability to thrive in a high pressure and developing environment. The ability to continuously improve standards & quality of the department.
Adherence to all Company Health & Safety Policies, Procedures and Safe Working Practices.
Secondary Activities / Tasks
To undertake any other duties and responsibilities as required / instructed in order to maintain and / or improve the efficiency, quality and service of the department.Qualifications:
Minimum Qualifications, Knowledge and Experience
Essential
Electrical Engineering degree or equivalent industrial experience
Experience in working on LV products.
Ability to relate LV technology to customers needs.
Experience of working in CAD - ideally Siemens NX
Good communication skills in a one to one or group environment
PC literate in Microsoft Office
Excellent attention to detail
Ability to prioritise and work to deadlinesDesirable
Project Management experienceBehavioural Competencies
Is a confident self-starter
Able to work both independently and within a team
Have a customer centred focus
Good interpersonal skills with a pleasant and can-do attitude
Highly organised
Must have a positive and confident approach to tasks
Good problem-solving skills
An ability to think logically and practically
Does this sound interesting? We would love to hear from you. Our application process in quick and easy. Apply today
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