Internal Sales Advisor

2 months ago


New Basford, United Kingdom Jigsaw 24 Full time
About the role
The internal sales team are here to support the external sales account managers with all aspects of the sales cycle, from quoting a customer to making sure the project is delivered and completed to the time scale. The role would require an understanding of customer service and also an interest or background in sales. The role is vital to the creation and maintenance of key relationships with customers
Key duties and responsibilities
Responding to incoming enquiries – both over the phone and by email

Raising customer quotations

Processing sales leads

Submitting deal registrations to our vendors

Placing orders and order management

Opportunity and account management

Post-sales enquiries & customer service management

Building and maintaining relationships with our clients
Skills, Knowledge, and Experience
Two years of administration or customer service role in a b2b environment is desirable.

An interest or background in selling.

Experience in using CRM systems and an ability to learn new systems desirable.

Solid knowledge and understanding of customer services.

Excellent interpersonal skills with the ability to keep calm in a pressurized environment, and able to collaborate between different departments.

Strong written and oral skills, with a keen eye for detail.

Proficient IT skills with the ability to learn new systems quickly (MS Office/Outlook? SharePoint/SalesForce).

Professional, friendly, and enthusiastic attitude with a desire to provide great customer service.

Ability to learn new skills and ‘think outside the box’

Always demonstrate a professional manner when dealing with customers and internal staff.

Must be a team player with a willingness to help others
Who are Jigsaw24
We put people first in a culture that’s reflected throughout our whole business. By respecting each person as an individual, we create an inclusive, supportive atmosphere that feels like a family and inspires everyone to follow their own path. All while delivering great customer service, celebrating our diversity, and doing more to minimise our impact on the environment.
We truly believe our commitment to people, sustainability, and excellence is the driving force behind our success. To find out more about what we do and our passion for the environment, social responsibility, inclusion, and well-being please see 
From our office decor to the range of benefits we have to offer, we try to foster an inspiring, collaborative environment that makes everybody feel welcome. And as we continue to grow, we’re determined to hold true to our values and ever since we started trading, our culture has been based on delivering great customer service and providing solutions based on technical excellence
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