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Onsite Support

2 months ago

London Area, United Kingdom Impellam Group Full time

Onsite Technical 2nd Line Engineer


  • Up £45,000 (depending on experience).
  • Client based in the heart of London.
  • Hybrid working 3 / 4 days a week in London


Our client, a well-established MSP based in London who currently support some of London's top Financial clients, are looking for an enthusiastic 2nd Line Technical Engineer to come and join their team and work directly on site with a well established customer of theirs based in central London.


You will have the opportunity to come and join this excellent team and take the opportunity of learning more on Microsoft technologies and have the chance to take on new certifications as you progress within the role.


Key Skills and Experience:

  • Extensive experience supporting Microsoft operating systems and applications is key:
  • Broad and strong technical background with the Microsoft technology stack including; Office 365, EMS, SharePoint, Active Directory and Windows Server and Desktop operating systems.
  • VIP Support – You will be working alongside some of the companies most important exec’s and experience in this area is important
  • Any experience with administering a Local Area Network (LAN Switches, Access Points etc) would be advantageous.
  • Extensive experience in delivering desk side support to senior Executive level end-users.
  • Highly organized to deliver on commitments with an ability to prioritize multiple projects and tasks in a fast-paced environment
  • Capable of handling a challenging, real-time environment with strong and quick on-site troubleshooting capabilities, able to problem solve and leverage skills to ensure swift resolution to problems
  • Owning and managing employee technology problems/tickets from start to finish
  • Managing tasks and resources relating to projects and service support tickets
  • Delivering clear and concise support documentation, identifying areas of inefficiency and recommending changes


Don’t miss out on this amazing opportunity – apply now with your most up to date CV