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SSC Associate

2 months ago

Liverpool, United Kingdom BDO UK Full time

Ideas | People | Trust

We’re BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today’s changing world.

We work with the companies that are Britain’s economic engine – ambitious, entrepreneurially-spirited and high‑growth businesses that fuel the economy – and directly advise the owners and management teams leading them.

We’ll broaden your horizons

Our Shared Service Centre team (SSC) provides essential support to a number of teams across our firm. As well as assisting on large-scale operations, beyond the capacity of a core specialist team, they provide the unparalleled expertise we need to keep moving forward. As part of this friendly department, you’ll have the chance to work on exciting projects and develop your skillset. There’s real opportunity, making it a great chance to use industry knowledge and experience to solve problems in your next career step, or it can be a place to learn if you’re just starting out. If you want to work on important projects and explore your potential, we’ll give you the friendly, supportive working environment to go far.

We’ll help you succeed

Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships.

You’ll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO’s partners to help businesses effectively. You’ll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with.

Overview:

The firm is looking to recruit an Associate who will join the Enhanced Due Diligence (EDD) team within BDO’s Shared Service Centre (SSC) Internal Compliance Area, based in Liverpool City Centre. This will be a challenging and rewarding role where you will be involved in the administration of the firm’s Know Your Customer (KYC) and Anti-Money Laundering (AML) requirements, and on-line management systems (Including CTO2).

The Role:

These will be the requirements of the role and where you will specifically be involved:

  • Review and confirm that all appropriate client due diligence has been carried out prior to approving the opening of a new project code on the firm’s financial systems, escalating more complex matters to the firm’s Money Laundering Reporting Officer (MLRO) and Economic Crime Team as appropriate.
  • KYC/CTO2 Champion - Share knowledge and expertise, support and develop your colleagues and direct reports.
  • Deal with internal queries from Client and SDD/EDD teams on the firm’s KYC Guidance and how this should be applied in particular situations.
  • Line management of up to 8 direct reports and the overseeing of Performance Objectives, individual one to one’s, quality and productivity scores. Dealing with line management queries and undertaking line management actions.
  • Workflow and Workforce planning – Identify, implement and maintain robust planning of the Review hub workflow and available workforce, by aligning ourselves closely with the Workflow hub, ensuring the Review hub is adhering to and meeting all requirements as set out to us by the SSC management team and wider BDO business.
  • SLA (Service Level Agreements) – Ensure a consistent delivery of all SLA managed activity is maintained in-line with agreed processes and timelines, with timely updates provided.
  • Ad-hoc projects – Support with scope, taking ownership and delivery of projects for the team, as requested by the Review Hub Lead and Economic Crime team.
  • Carry out hub-based quality assurance checking of junior team member’s work.
  • Provide support to the firm’s Money Laundering Reporting Officer (MLRO) and Economic Crime Team.

Administration support:

  • Checking all appropriate client due diligence has been carried out prior to authorising the opening of a new project code on the firm’s On-Boarding systems.
  • Support the SSC Review and EDD Hub Leads with essential and ad-hoc reporting requirements.
  • Collaborate with the Money Laundering Reporting Officer (MLRO) and the Economic Crime Team to stay well informed on KYC/AML research, change in regulations and techniques.
  • Under-performance – At individual and hub levels, to be addressed in-line with team/SSC and BDO processes. Ownership of under-performance to be managed as a Line Manager.

Coaching:

  • Collaborate with SSC Assistants, Senior Assistants and colleagues on regulatory and business process changes/implementation, ensuring a consistent and successful implementation.
  • Provide regular and ad hoc updates to the Review hub ensuring knowledge across the team is current, complete and consistently delivered.
  • Delivery of BDO’s Achieving My Potential, Performance Development and Mandatory Training agenda with direct reports and across the Review hub.
  • Career Development – Promote best practise and support direct reports/colleagues across the Review hub and Compliance Area, promoting the BDO AMP model and how this links to Performance Objectives overall.
  • Demonstrate and lead promotion of best practice.

Technical requirements and professional skills:

Essential:

  • Knowledge and experience of line managing a minimum of 5 direct reports, with experience dealing with performance development.  
  • IT skills - strong working knowledge of MS Office including Access, Outlook, Powerpoint, Internet research.
  • Well presented with a professional level of communication – both verbal and written.
  • Good time management, organisation skills and the ability to prioritise.
  • Ability to use own initiative and take a flexible approach.
  • Good telephone manner.

You’ll be able to be yourself; we’ll recognise and value you for who you are and celebrate and reward your contributions to our business. We’re committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand.

At BDO, we’ll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development.

We’re in it together

Mutual support and respect is one of BDO’s core values and we’re proud of our distinctive, people-centred culture.  From informal success conversations to formal mentoring and coaching, we’ll support you at every stage in your career, whatever your personal and professional needs.

Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another.  At BDO, you’ll always have access to the people and resources you need to do your best work.

We know that collaboration is the key to creating value and satisfying experiences at work, so we’ve invested in state-of-the-art collaboration spaces in our offices.  BDO’s people represent a wealth of knowledge and expertise, and we’ll encourage you to build your network, work alongside others, and share your skills and experiences.  With a range of multidisciplinary events and dedicated resources, you’ll never stop learning at BDO.

We’re looking forward to the future

At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we’re always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions.

We’ve got a clear purpose, and we’re confident in our future, because we’re adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.

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