IT Support Analyst

4 weeks ago

scotland, United Kingdom Balfour Beatty UK Full time
About the role
Balfour Beatty has an exciting opportunity for a IT Support Analyst to join our Enabling Functions business unit to work in Maxim.
Role Purpose
As a member of the ECM (Enterprise Content Management) you will play a key part in supporting many Microsoft 365 applications, primarily focusing on the on our Common Data environments (CDE’s) such as Autodesk BIMDocs, ViewPoint for Projects (VfP).

The ECM team is compiled of 4 members with the majority of them progressing through the apprentice/graduate path.

Experience is desired but not essential as we will provide training and development for the right candidate. Attitude is far more important to us, we would welcome a candidate who is keen to develop and progress.
What you'll be doing
On a day to day basis you will be responsible for supporting with:
Providing group support/administration/configuration of our CDEs.

Assist in implementing best practice for information and document management.

Gather requirements from business users, make recommendations and estimate the effort to complete the work.

Trouble shoot and quickly identify defects and risks.
Who we're looking for
The following qualities / experience are required:
Demonstrates the Balfour Beatty behaviours (Energy, Execute, Edge, Excite, Empower, Empathise).

Work collaboratively within a team to deliver various solutions.

Support and maintain the Balfour Beatty’s M365 estate.

Strong communication skills, written and verbal.

Passionate about what they do.

Logical thinker with ability to solve problems.

Demonstrates teamwork, is highly collaborative and volunteers to help others succeed.
Why work for us
Day in, day out, our teams deliver some of the UK’s most ambitious, exciting and meaningful projects; developing, building and maintaining the vital infrastructure that supports national economies and strengthens communities.
Why join us?
As if contributing to and supporting work that makes life better for millions wasn’t rewarding enough, we offer a full range of benefits too. You’ll have the freedom to shape the package that’s right for you and your life. Here are some of our key benefits:
Smart working, giving you more flexibility such as staggered start and finish times, with up to 40% remote working, where roles allow.

25 days paid annual leave (pro rata)

Family friendly policies which include 28 weeks full pay for maternity/adoption leave and four weeks full pay for paternity/partners leave

Pension, share incentive plan, volunteering leave, recognition schemes and much more…
About us
Balfour Beatty Group Enabling Functions are Legal, Finance, IT and Procurement, Communications, Health Safety and Environment, HR and Sustainability. Together, they support delivery of our Build to Last strategy whilst improving efficiencies and standardising our approach, systems and processes.
Diversity and inclusion
At Balfour Beatty we believe that diversity and inclusion are essential components of any successful, happy workplace. Through our Value Everyone Diversity and Inclusion Strategy and Action Plan, we are growing our diverse workforce and developing our inclusive culture where everyone is able to thrive and reach their full potential, regardless of their identity or background. To find out how we are making this a reality, visit 
We are a Gold Award holder in the Ministry of Defence 'Employer Recognition Scheme' and actively encourage applications from Armed Forces personnel, veterans and reservists.
As a Disability Confident Employer, we are committed to working with people who have disabilities and long-term health conditions to remove barriers for them in obtaining employment. We are also committed to offering applicants with a disability an interview if they meet the minimum requirements for the role. For more info, visit: 
We are looking to continually improve our resourcing process and ensure that it is fair and inclusive for all. If you have any feedback on the process, please share this with us at

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